CenterPoint Energy's Home Service Plus® (HSP) cov phiaj xwm cov ntsiab lus

Cov Phiaj Xwm Kho (Yooj Yim, Core, Duplex-Sixplex, Txauv, Cua Sov Twj Tso Kua Mis, Xaiv, Tag Nrho) Cov Lus Thiab Cov Xwm Txheej
Cov Nqe Lus thiab Tej Yam Kev Mob ntawm Txoj Kev Npaj Pab Hloov
Cov Lus thiab Cov Xwm Txheej ntawm Txoj Kev Npaj Txij Nkawm
Cov Lus thiab Tej Yam Kev Mob Txoj Kev Npaj Thaum Muaj Xwm Txheej Ceev Main Drain
Gas Yeeb Nkab Kho Phiaj Xwm Cov Lus Thiab Cov Cai
Cov Lus thiab Cov Xwm Txheej ntawm Kev Npaj Hluav Taws Xob Surge

 


COV NTSIAB LUS, TEJ YAM KEV MOB & KEV XAIV NTAWM CENTERPOINT ENERGY'S KEV PABCUAM HAUV TSEV NTXIV RAU® COV PHIAJ XWM KHO (BASIC, CORE, DUPLEX - SIXPLEX, EXCHANGE, HEAT PUMP, SELECT, TOTAL)

Kev Tiv Thaiv:

Txoj Kev Npaj Kho Yooj Yim:

  • Lub Phiaj Kev Pabcuam Hauv Tsev Ntxiv Yooj Yim npog ib lub Qhov Cub lossis lub Rhaub Dej, lub Qhov Cub, thiab lub Tshuab Ziab Khaub Ncaws.

    • Kev tiv thaiv ntxiv tuaj yeem ntxiv rau cov khoom siv uas xaiv tau, kev saib xyuas, thiab/lossis txoj phiaj xwm pab hloov khoom tshiab.

Txoj Kev Kho Cov Txheej Txheem:

  • Home Service Plus Core Repair Plan npog ib lub qhov cub los yog lub rhaub dej kub, thiab lub rhaub dej.

    • Tsis muaj kev pab ntxiv uas ntxiv tau.

Duplex-Sixplex Kho Tswv Yim:

  • Lub Tsev Service Plus Duplex - Sixplex Repair Plan npog ib qho kev sib koom cua sov rau txhua chav tsev, thiab ib lub rhaub dej, qhov cub, thiab lub tshuab ziab khaub ncaws rau ib chav tsev.

    • Kev Pab Them Nqi Ntxiv tuaj yeem ntxiv rau cov khoom siv xaiv tau lossis kev tu thiab kho.

    • Yuav tsum tau yuav kev pab them nqi ntxiv rau ib chav tsev.

Kev npaj kho Hloov Pauv:

  • Lub Phiaj Kev Pabcuam Hauv Tsev Ntxiv npog ib lub rhaub dej, ib lub qhov cub, lub tshuab ziab khaub ncaws, thiab ib qho khoom siv uas tus neeg siv khoom xaiv hloov chaw rau qhov cub lossis rhaub dej kub.

    • Kev tiv thaiv ntxiv tuaj yeem ntxiv rau cov khoom siv uas xaiv tau, kev saib xyuas, thiab/lossis txoj phiaj xwm pab hloov khoom tshiab.

Tshav Kub Twj Tso Kua Mis Kho Phiaj Xwm

  • Home Service Plus Heat Pump Plan npog ib lub Twj Tso Kua Mis Cua Sov, lub Rhaub Dej, lub Qhov Cub, thiab lub Tshuab Ziab Khaub Ncaws.

    • Kev tiv thaiv ntxiv tuaj yeem ntxiv rau cov khoom siv uas xaiv tau, kev saib xyuas, thiab/lossis txoj phiaj xwm pab hloov khoom tshiab.

Xaiv Txoj Kev Kho:

  • Lub Phiaj Xwm Kev Pabcuam Hauv Tsev Plus Xaiv Npog ob lub cuab yeej uas tus neeg siv khoom xaiv (tsis suav cua sov).

    • Kev tiv thaiv ntxiv tuaj yeem ntxiv rau cov khoom siv uas xaiv tau, kev saib xyuas, thiab/lossis txoj phiaj xwm pab hloov khoom tshiab.

Kev Npaj Kho Tag Nrho:

  • The Home Service Plus Total Plan covers all of the following appliances, including multiples of an appliance type: furnace or boiler, water heater, natural gas fireplace, air conditioner, ductless AC, heat pump, natural gas space heater, oven/range, dishwasher, freestanding freezer, natural gas or propane grill, refrigerator, clothes washer, clothes dryer.

    • Kev Pab Them Nqi Ntxiv tuaj yeem ntxiv rau kev saib xyuas, thiab/lossis Kev Npaj Pab Hloov Chaw.

Sharten:

  1. Tshwj tsis yog nyob rau hauv rooj plaub ntawm Duplex-Sixplex Repair Plan, daim ntawv cog lus no npog ib tsev neeg nyob ib tsev. Yuav kom muaj cov vaj tse ntxiv xws li chav tsev nyob ntxiv, chaw nres tsheb sib cais, tsev tos qhua, lossis tsev sab nraud, thiab lwm yam, yuav tsum muaj Home Service Plus Total Repair Plan.

  2. Cov Khoom Siv thiab Cov Cuab Yeej, suav nrog cov khoom siv ntsig txog xws li qhov cua tshuab ziab khaub ncaws, yuav tsum ua tau raws li cov cai thiab ua haujlwm thaum lub sijhawm pib ua haujlwm cog lus. CenterPoint Zog yuav tsum muaj kev nyab xeeb nkag mus rau thiab muaj kev nyab xeeb, kev ua haujlwm huv huv ntawm thiab ib puag ncig cov khoom siv thiab cov khoom siv. Cov Khoom Siv Yuav Tsum Tau Kho Tau Yam Tsis Tas Yuav Muaj Kev Pab Tshwj Xeeb. CenterPoint Energy muaj cai tsis kam muab kev pab cuam yog tias muaj kev ua haujlwm txaus ntshai.

  3. CenterPoint Energy tej zaum yuav tsis muaj peev xwm ua tau qee yam kev kho vim tsis muaj cov khoom siv los ntawm nws cov chaw muag khoom siv tsis tu ncua, uas suav nrog ob peb tus neeg faib khoom tseem ceeb. Tsis muaj peev xwm tshwm sim los ntawm qhov uas cov khoom tsis raug tsim ntxiv lawm. CenterPoint Energy tseem muaj cai txwv qee yam khoom siv hluav taws xob los ntawm kev tsim nyog vim tsis muaj qhov chaw seem. Cov Khoom Xaiv yuav nyob ntawm kev txiav txim siab ntawm CenterPoint Energy.

  4. CenterPoint Energy muaj cai tsis kho lub cuab yeej thiab pom zoo kom koj hloov thaum tus nqi kho ntau dua tus nqi ntawm cov cuab yeej uas twb muaj lawm. Lub Hom Phiaj Pab Hloov tuaj yeem ntxiv rau tus nqi ntxiv (tsis suav nrog ntawm Lub Hom Phiaj Kho Tub Ntxhais thiab Duplex-Sixplex Txoj Kev Kho)

Kev Zam:

  1. CenterPoint Energy yuav tsis muaj lub luag haujlwm rau cov nqi rau cov kev saib xyuas lossis cov khoom uas koj muaj lwm tus muab (dua li raws li tau muab hauv Nqe 21).

  2. Khoom Siv Nruab, Txiav Tawm, Tshuaj Xyuas, thiab Chaw Tsim Khoom Pom Zoo Kev Txij Nkawm.

  3. Installation ntawm lub Hoobkas Hloov Tshiab los yog lub Hoobkas Hloov Kho cov khoom siv.

  4. Tsis suav nrog cov dej muag muag, cov khib nyiab pov tseg, microwaves, geo-thermal units, thiab cov tub yees/tub yees uas nyob hauv qhov chaw tsis muaj cua txias lossis chaw nres tsheb.

  5. Kev ua haujlwm thiab cov khoom siv rau kev ntxuav cov dej boiler, ntws cov tso tsheb hlau luam nthuav dav, tso cua tawm ntawm cov cua sov, thiab cov teeb meem xa dej sib cais ntawm cov khoom siv, lossis yaug cov dej kub.

  6. Tus nqi xauj zog lossis khoom siv ntawm kev nkag mus lossis tshem tawm ib chav tsev twg uas xav tau cov khoom siv tshwj xeeb lossis cov cuab yeej xws li cranes, ntaiv tsheb, thiab lwm yam.

  7. Kev ua haujlwm thiab cov khoom siv rau kev kho lossis hloov cov khoom siv hauv qab no thiab cov khoom siv: npib ua haujlwm cov khaub ncaws ntxhua khaub ncaws thiab tshuab ziab khaub ncaws, cov cua sov hloov cua, cov tshuab ntub dej, cov tshuab cua ntxhua, CUA ntxaij lim dej, kho txhua yam teeb meem txuas ncaj qha rau lub tshuab faib cua xws li kev ua haujlwm ntawm cov kav dej, sau npe ntsej muag, kaw lub kaw lus tub yees, thaj chaw tswj hwm, cov khoom siv, kev kho cov cai lossis cov zoo li ntawd.

  8. Kev puas tsuaj los ntawm corrosion, corrosion tshwm sim hauv ib qho huab cua uas muaj chlorine, los yog xeb thiab tej yam haujlwm cuam tshuam.

  9. Cov ntu uas tsis tau teev nyob rau hauv Daim Ntawv Qhia Kev Pab Them thiab lwm yam kev ua haujlwm tsis muaj kev pab them.

Lub Sijhawm:

  1. Koj tab tom yuav Lub Hom Phiaj Kho rau daim ntawv cog lus 12-lub hlis pib ntawm koj thawj zaug sau npe hnub. Txhawm rau kom muaj kev tiv thaiv txuas ntxiv, koj txoj phiaj xwm Repair Plan yuav cia li rov txuas ntxiv rau ib ntu 12 ub hlis ntawm koj daim ntawv cog lus lub hnub tseem ceeb, suav nrog kev tiv thaiv rau tag nrho cov khoom siv uas xaiv tau, kev saib xyuas thiab/lossis cov phiaj xwm pab hloov khoom tshiab, raws li cov nqi xov meej liab thiab cov ntsiab lus uas siv tau rau lub sijhawm ntawd, tshwj tsis yog koj lossis CenterPoint Energy tso tseg tsis pub dhau 30 hnub ua ntej koj daim ntawv cog lus lub hnub tseem ceeb. Ntxiv mus, nyob rau hauv rooj plaub ntawm kev hloov pauv tseem ceeb ntawm cov lus thiab cov xwm txheej no, koj kuj tuaj yeem thim daim ntawv cog lus no tsis pub dhau 30 hnub tom qab koj tau ceeb toom txog qhov kev hloov pauv no los ntawm kev hu rau CenterPoint Energy ntawm 1-800-247-0638.

  2. Rau koj qhov yooj yim, yog tias koj tsiv ntawm qhov chaw nyob uas muaj kev pab them nqi thaum lub sijhawm ntawm koj daim ntawv cog lus Kho Txoj Haujlwm, koj daim ntawv cog lus Kho Txoj Haujlwm yuav raug hloov mus rau koj qhov chaw nyob tshiab, yog tias nws nyob hauv thaj chaw pabcuam Home Service Plus. Thaum koj hloov koj tus Account, koj lub Phiaj Xwm Kho Hnub Tseem Ceeb yuav raug kho, nrog rau lub sij hawm 12-lub hlis pib ntawm koj Hnub Hloov Chaw.

Kev Tshem Tawm:

  1. Yog tias koj xaiv tshem tawm ua ntej xaus ntawm daim ntawv cog lus 12 lub hlis (tsis yog raws li tau teev tseg hauv nqe 18) thiab koj tau muaj kev pabcuam hu rau lub sijhawm ntawd, koj yuav tsum tau them rau qhov sib txawv ntawm tus nqi ntawm txhua qhov kev pabcuam hu tau txais tsawg dua cov nyiaj uas twb tau ua rau hauv koj daim ntawv cog lus.

  2. Yog hais tias cov nyiaj them poob lig rau ib qho kev npaj hauv Home Service Plus, cov kev pab tu vaj tse, los yog cov khoom siv yuav los ntawm CenterPoint Energy, CenterPoint Energy yuav xav kom them tam sim ntawd ntau dua ntawm tag nrho cov nqi koj tshuav raws li cov nqe lus ntawm daim ntawv cog lus no los yog them tam sim ntawd ntawm tus nqi (ua hauj lwm thiab ib feem) ntawm tag nrho cov kev saib xyuas uas tau muab rau koj, rho tawm cov nyiaj them los ntawm koj mus rau CenterPoint Energy uas tau teev tseg rau txoj kev npaj ntawd. Ntxiv mus, yog tias koj tus as khauj Kho Txoj Haujlwm nce mus txog 120 hnub dhau lawm, CenterPoint Energy yuav thim koj Txoj Haujlwm Kho, nrog rau tag nrho cov kev pab Xaiv. Koj tseem muaj lub luag haujlwm rau tus nqi tshuav thaum hnub tim tshem tawm raws li tau hais saum toj no. Yog tias koj them qhov tshuav rau tag nrho cov phiaj xwm Kev Pabcuam Ntxiv hauv 12 lub hlis daim ntawv cog lus, tag nrho cov ntawv cog lus Kev Pabcuam Ntxiv yuav raug rov qab kho dua.

  3. CenterPoint Energy yuav ua cov kev hloov pauv tseem ceeb rau daim ntawv cog lus no thaum lub sijhawm 12-lub hlis ntawm daim ntawv cog lus no. Yog tias CenterPoint Energy ua qhov kev hloov pauv tseem ceeb li no, nws yuav muab koj ntawv ceeb toom ua ntej txog qhov kev hloov pauv. Lub sijhawm ntawd, koj yuav muaj sijhawm los thim daim ntawv cog lus no, yog tias koj xav tau, los ntawm kev muab daim ntawv ceeb toom txog kev txiav tawm rau CenterPoint Energy tsis pub dhau 30 (30) hnub tom qab tau txais daim ntawv ceeb toom no los ntawm kev hu rau 1-800-247-0638. Cov ntsiab lus tam sim no, cov xwm txheej, tus nqi, thiab cov npe ntu muaj nyob hauv online ntawm CenterPointEnergy.com/HSPRepairPlans lossis hu rau 1-800-247-0638.

Kev Lav Phib Xaub:

  1. Lub Hom Phiaj Kho no tsis them rau cov khoom siv, cov khoom siv thiab kev ua haujlwm uas yuav tsum tau kho los ntawm kev tsim txom, kev rhuav tshem, hluav taws, khov, kev ua ntawm Vajtswv, kev tua hluav taws xob lossis dej tuag, dej nyab (tsis yog cov kav dej phwj loj yog tias qhov kev pab them nqi tau xaiv), kev puas tsuaj los ntawm kev ua tsiaj, tsis saib xyuas, lossis lwm yam xwm txheej txawv txav. CenterPoint Energy yuav tsis raug yuam kom ua cov kev saib xyuas npaj kho kom txog thaum tshem tawm ib qho kev phom sij asbestos thiab CenterPoint Energy txiav txim siab, ntawm nws qhov kev txiav txim siab, tias tsis muaj kev phom sij lawm.

  2. CenterPoint Zog tsis yog lub luag haujlwm rau kev poob ntawm txhua yam, suav nrog kev puas tsuaj ncaj qha lossis tsis ncaj qha, kev tuag, kev mob nkeeg, lossis kev raug mob los ntawm cov xwm txheej lossis cov xwm txheej dhau ntawm CenterPoint Zog kev tswj hwm uas cuam tshuam rau CenterPoint Zog lub peev xwm los muab cov kev saib xyuas raws li daim ntawv cog lus no. Cov xwm txheej zoo li no suav nrog cov kav dej, tso pa tawm lossis lwm yam teeb meem uas twb muaj lawm tsis sib xws, tsis muaj qhov chaw, kev nyuaj ua haujlwm, huab cua phem, kev ua ntawm Vajtswv, thiab lwm yam xwm txheej uas dhau ntawm CenterPoint Energy tswj tau. CenterPoint Energy tsis yog lub luag haujlwm rau kev puas tsuaj tsis ncaj qha, tshwm sim, lossis xwm txheej (kev poob lossis raug mob) hauv txhua qhov xwm txheej.

  3. Kev Tsis Lees Paub Txog Kev Lav Phländer: CENTERPOINT TSIS MUAJ KEV LEES PAUB LOSSIS KEV SAWV CEV TSIS PUB DUA NTAWM COV LUS THIAB COV XWM TXHEEJ NO. CENTERPOINT TSIS LEES PAUB TXHUA YAM KEV LAV PHIB XAUB NROG RAU KEV LEES PAUB NTAWM KEV UA LAG LUAM THIAB KEV HAUM RAU IB LUB HOM PHIAJ.

  4. Kev Txwv Kev Lav Phib Xaub: TSIS MUAJ IB QHO XWM TXHEEJ TWG YUAV TSUM CENTERPOINT LAV RAU KOJ LOSSIS RAU LWM TUS NEEG SAB NRAUD RAU TXHUA YAM KEV PUAS TSUAJ TSIS NCAJ QHA, XWM TXHEEJ, TSHWJ XEEB, TSHWM SIM, KEV RAU TXIM LOSSIS KEV PUAS TSUAJ (SUAV NROG TSIS MUAJ KEV TXWV COV TXIAJ NTSIG POOB, POOB NYIAJ KHAWS CIA, LOSSIS POOB KEV LAG LUAM) TSHWM SIM LOS NTAWM LOSSIS CUAM TSHUAM NROG KEV UA HAUJLWM UA NYOB RAU HAUV DAIM NTAWV COG LUS KEV PABCUAM HAUV TSEV NTXIV®. THAUM MUAJ KEV LIAM TIAS CENTERPOINT UA TXHAUM DAIM NTAWV COG LUS NO, QHOV KEV POM ZOO YUAV TSUM TXWV RAU KEV KHO THIAB/LOSSIS HLOOV COV HAUJLWM UA LOS NTAWM CENTERPOINT RAU TUS NEEG SIV. NYOB RAU HAUV TSIS MUAJ IB QHO XWM TXHEEJ YUAV TSUM TAU TSO CAI RAU KEV PUAS TSUAJ NYIAJ TXIAG, TAB SIS YOG TIAS TSO CAI, COV KEV PUAS TSUAJ YUAV TSUM RAUG TXWV RAU COV NYIAJ THEM LOS NTAWM TUS NEEG SIV KHOOM RAU CENTERPOINT THAUM LUB SIJ HAWM TAM SIM NO NTAWM DAIM NTAWV COG LUS.

  5. Qhov Chaw thiab Txoj Cai Tswj Cai: TXHUA QHOV KEV THOV UAS TAU UA RAWS LI DAIM NTAWV COG LUS NO YUAV TSUM RAUG COJ MUS RAU HAUV LUB XEEV COV TSEV HAIJ PHAUB HAUV MINNESOTA THIAB YUAV TSUM DAWS RAWS LI TXOJ CAI HAUV XEEV MINNESOTA YAM TSIS MUAJ KEV TSIS SIB HAUM XEEB NTAWM COV KEV CAI LIJ CHOJ.

  6. Tsis muaj kev lav phib xaub rau qhov chaw thiab kev hnav thiab tsim kua muag: CENTERPOINT TSIS MUAJ LUB LUAG HAUJLWM RAU KEV PUAS TSUAJ RAU LUB TSEV LOS NTAWM QHOV XWM TXHEEJ NTAWM LUB TSEV THIAB/LOSSIS KEV HNAV THIAB TSIM KUA MUAG HAUV KEV UA HAUJLWM. Qhov no suav nrog tab sis tsis txwv rau: (1) KHAWB. DENTS LOS YOG TAWG LOS NTAWM COV KHOOM SIV TXAV, (2) DEJ PUAS TSUAJ LOS NTAWM COV KHOOM SIV TSIS UA HAUJLWM LOSSIS COV KAV DEJ TSIS ZOO, (3) HLUAV TAWS XOB SURGES, (4) POOB TUB YEES, LOSSIS (5) COV TEEB MEEM ZOO SIB XWS UAS MUAJ NYOB RAU HAUV KEV KHO THIAB HLOOV COV KHOOM SIV. CENTERPOINT YUAV SAIB XYUAS TSIM NYOG THAUM UA NWS TXOJ HAUJLWM THIAB YUAV MUAJ LUB LUAG HAUJLWM RAU QHOV KEV PUAS TSUAJ NO TSUAS YOG TIAS NWS TSIS SAIB XYUAS LOSSIS UA LI CAS.

Ntau Yam:

  1. CenterPoint Energy yuav, ntawm nws qhov kev txiav txim siab, siv cov neeg cog lus tsim nyog los ua tiav tag nrho lossis ib feem ntawm nws lub luag haujlwm raws li cov lus pom zoo no. Nyob rau hauv qhov xwm txheej CenterPoint Energy tsis muaj peev xwm muab kev pabcuam vim muaj ntau yam dhau ntawm CenterPoint Energy kev tswj hwm, nrog kev tso cai ua ntej, cov neeg siv khoom tuaj yeem xa cov ntawv sau nqi rau kev kho uas tau them los ntawm lwm tus neeg muab kev pabcuam rau kev them nyiaj rov qab los ntawm CenterPoint Energy.

  2. Kev soj ntsuam thiab kev saib xyuas tiv thaiv tsis muaj kev them nqi los ntawm Kev Npaj Kho Hauv Tsev Ntxiv, tab sis tuaj yeem tau txais los ntawm kev sau npe rau hauv peb lub hom phiaj saib xyuas lossis raws sijhawm thiab cov khoom siv.​



Cov lus & tej yam kev mob ntawm CenterPoint Energy's Home Service Plus® Hloov Kev Pab Npaj

Kev Tiv Thaiv:

Lub Hom phiaj Kev Pab Hloov Hauv Tsev Ntxiv muab cov nyiaj them ruaj khov rau nej thaum CenterPoint Energy txiav txim tias ib qho khoom siv kho tsis tau ntxiv lawm, vim nws lub hnub nyoog thiab qhov xwm txheej, lossis vim tias cov khoom seem tsis muaj lawm.

Sharten:

  1. Lub hom phiaj pab hloov chaw npog ib lub tsev neeg ib leeg, tus tswv tsev nyob hauv ib daim ntawv cog lus.

  2. Kev pab them nqi kho mob Replacement Plan pib 30 hnub tom qab hnub sau npe thawj zaug, hloov chaw nyob, lossis rov sau npe tom qab hnub tshem tawm. Txhua yam khoom siv ntxiv los yog hloov kho rau Home Service Plus Repair Plan yuav tsim nyog tau txais Kev Pab Hloov Kho 30 hnub tom qab hnub hloov kev pab cuam pib siv.

  3. Kev tsim nyog tau txais daim ntawv cog lus rau Lub Hom Phiaj Hloov Kev Pab yog nyob ntawm seb koj qhov chaw nyob kuj tau sau npe rau hauv ib qho ntawm CenterPoint Energy cov kev npaj muab kev saib xyuas kho Hauv Tsev Ntxiv uas tsim nyog. Cov nqe lus thiab tej yam kev mob ntawm koj cov kev npaj muab kev saib xyuas kuj siv tau rau Txoj Kev Npaj Pab Hloov Chaw.

  4. Txoj phiaj xwm Replacement Assistance Plan siv rau cov khoom siv uas tam sim no tau tiv thaiv los ntawm koj txoj Home Service Plus Repair Plan hauv lub tsev uas tau tiv thaiv. Thaum koj sau npe rau hauv Txoj Kev Npaj Pab Hloov Chaw, koj cov khoom siv uas tau txais kev pab them nqi yuav tsum ua raws li cov cai thiab nyob rau hauv kev ua haujlwm.

  5. Lub Hom Phiaj Hloov Kev Pab muab ib qho kev them nyiaj tshwj xeeb rau koj yog tias CenterPoint Energy txiav txim siab, raws li nws qhov kev txiav txim siab, tias cov khoom siv uas tau them yuav kho tsis tau vim tias cov khoom tseem ceeb uas tsim nyog rau kev ua haujlwm ntawm cov khoom siv tsis muaj los kho cov khoom siv uas tau them lawm, lossis vim tias tus nqi kho ntau tshaj tus nqi ntawm cov khoom siv them. Tag nrho cov kev thov uas xa raws li Txoj Kev npaj Hloov Chaw yuav raug tshuaj xyuas thiab them tawm, tos kev pom zoo zaum kawg los ntawm Home Service Plus.

  6. Koj muaj lub luag haujlwm yuav cov khoom siv hloov tshiab uas koj xaiv ntawm lub khw muag khoom siv uas koj xaiv. Lub hom phiaj pab hloov yuav muab koj cov nyiaj them raws li tau teev tseg hauv daim ntawv qhia hauv qab no rau kev yuav cov khoom siv tshiab los hloov cov khoom siv uas tam sim no kho tsis tau.

  7. Lub hom phiaj pab hloov yuav pab them tus nqi hloov cov khoom siv uas kho tsis tau. Thaum hloov cov khoom siv uas tau tiv thaiv, qhov sib txawv ntawm cov nyiaj them los ntawm txoj Replacement Assistance Plan thiab tus nqi tiag tiag uas koj tau them yog koj lub luag haujlwm.


Kev Zam:

  1. Cov nqi rau kev tshem tawm thiab pov tseg cov khoom siv qub, kev xa thiab teeb tsa cov khoom siv tshiab, thiab cov se tsis tsim nyog them raws li txoj kev pab Hloov Khoom.

  2. Cov khoom siv siv, kho dua tshiab lossis puas tsuaj, suav nrog khawb thiab hniav, lossis cov khoom siv lossis cov khoom siv uas yuav los yog hloov los ntawm cov chaw tsim khoom lav, tsis tsim nyog nyob rau hauv txoj kev pab hloov chaw.


Daws:

  1. Txhawm rau pib txoj kev them nyiaj, koj yuav tsum muab cov ntaub ntawv nram qab no:

    1. Tus tswv account ntawm Home Service Plus Replacement Assistance Plan lub npe, chaw nyob, thiab tus xov tooj

    2. Cov ntawv txais nyiaj ntxaws qhia txog hnub tim yuav khoom, tus nqi $ ntawm lub khoom siv, lub npe, chaw nyob, thiab tus xov tooj ntawm lub khw muag khoom siv uas tau yuav khoom siv hloov tshiab 

    3. Hom, qauv thiab tus lej serial ntawm cov khoom siv hloov tshiab.

  1. Xa cov ntaub ntawv pov thawj ntawm kev yuav khoom mus rau CenterPoint Energy ntawm qhov chaw nyob hauv qab no:
    HSP Hloov Pab txoj kev tswj xyuas
    CenterPoint Energy
    P.O. Box 1165
    Minneapolis, MN 55440-1165 lossis email rau RAPAdmin@centerpointenergy.com

  2. Cov ntawv xa mus rau kev them nyiaj yuav tsum tau xa tawm tsis pub dhau 90 hnub ntawm hnub uas CenterPoint Energy txiav txim tias cov khoom siv tau npog tsis tuaj yeem kho tau. Cov neeg siv khoom xa cov ntaub ntawv rau kev them nyiaj uas muaj hnub tim tom qab lub sijhawm teev tseg 90 hnub yuav plam lawv cov nyiaj.

  3. Thaum CenterPoint Energy tau txais cov ntaub ntawv yuav khoom, koj yuav tau txais nyiaj raws li tau teev tseg hauv daim ntawv teev nqi hauv qab no, yog tias koj tus account tsis muaj cov nqi Home Service Plus uas tshuav dhau sijhawm. Thov tso cai txog li 8 lub lis piam los ua. Yog tias koj xaiv yuav ib qho khoom siv hloov los ntawm CenterPoint Energy, cov nyiaj them teev tseg hauv qab no yuav raug txiav tawm cia li ntawm tus nqi muag khoom $.


Lub Sijhawm:

  1. Koj tab tom yuav ib daim ntawv cog lus rau Txoj Kev Npaj Pab Hloov Chaw rau daim ntawv cog lus 12-lub hlis pib rau hnub koj xub sau npe. Txhawm rau kom muaj kev tiv thaiv txuas ntxiv, nej Lub Hom Phiaj Pab Hloov yuav cia li rov ua dua tshiab rau lwm 12 lub hlis rau nej lub Home Service Plus Repair Plan hnub cog lus tseem ceeb ntawm cov nqi thiab cov nqe lus tsis yog kev tshaj tawm uas siv tau, tshwj tsis yog nej lossis CENTERPOINT ENERGY tshem tawm tsis pub dhau 30 hnub ua ntej

Koj daim ntawv cog lus hnub tseem ceeb. Ntxiv mus, nyob rau hauv rooj plaub ntawm kev hloov pauv tseem ceeb ntawm cov lus thiab cov xwm txheej no, koj kuj tuaj yeem thim daim ntawv cog lus no tsis pub dhau 30 hnub tom qab koj tau ceeb toom txog qhov kev hloov pauv no los ntawm kev hu rau CenterPoint Energy ntawm 1-800-247-0638.

  1. Rau koj qhov yooj yim, yog tias koj tsiv tawm ntawm qhov chaw nyob thaum lub sijhawm ntawm koj daim ntawv cog lus Txoj Kev Pab Hloov Kho, ob qho tib si koj daim ntawv cog lus Home Service Plus Repair Plan thiab koj daim ntawv cog lus Txoj Kev Pab Hloov Kho yuav raug hloov mus rau koj qhov chaw nyob tshiab, yog tias nws nyob hauv CenterPoint Energy's Home Service Plus thaj chaw kho khoom siv. Thaum koj hloov koj tus account, koj lub Home Service Plus Repair Plan thiab koj lub Replacement Assistance Plan hnub tseem ceeb yuav raug hloov kho, nrog rau lub sijhawm 12-lub hlis pib ntawm koj tus account hloov hnub.

Kev Tshem Tawm:

  1. Yog tias koj xaiv tshem tawm ua ntej xaus ntawm daim ntawv cog lus 12 lub hlis (tsis yog raws li tau teev tseg hauv nqe 13) thiab koj tau muaj kev hu xov tooj kev pabcuam: koj yuav tsum tau them qhov sib txawv ntawm tus nqi ntawm txhua qhov kev hu xov tooj uas tau txais tsawg dua cov nyiaj uas twb tau them hauv koj daim ntawv cog lus.

  2. Yog hais tias cov nyiaj them poob lig rau ib qho kev npaj Home Service Plus, cov kev pab tu vaj tse, los yog cov khoom siv yuav los ntawm CenterPoint Energy, CenterPoint Energy tej zaum yuav tsum tau them tam sim ntawd ntawm tag nrho cov nyiaj uas nej tshuav nyob rau hauv cov nqe lus ntawm daim ntawv cog lus no los yog them tam sim ntawd ntawm tus nqi (ua hauj lwm thiab ib feem) ntawm tag nrho cov kev saib xyuas muab rau nej, rho tawm cov nyiaj them los ntawm nej rau CenterPoint Energy uas tau teem tseg rau txoj kev npaj no. Ntxiv mus, yog tias nej tus as khauj Txoj kev pab Hloov Chaw nce txog 120 hnub dhau lawm, CenterPoint Energy yuav tshem nej Txoj kev pab Hloov Chaw. Nej tseem yuav tsum them tus nqi tshuav thaum hnub tshem tawm raws li tau teev tseg saum toj no. Yog tias koj them qhov tshuav rau tag nrho cov phiaj xwm Home Service Plus hauv lub sijhawm 12-lub hlis, tag nrho cov ntawv cog lus Home Service Plus yuav rov qab ua dua.

  3. CenterPoint Energy yuav ua cov kev hloov pauv tseem ceeb rau daim ntawv cog lus no thaum lub sijhawm 12-lub hlis ntawm daim ntawv cog lus no. Yog tias CenterPoint Energy ua qhov kev hloov pauv tseem ceeb li no, nws yuav muab koj ntawv ceeb toom ua ntej txog qhov kev hloov pauv. Lub sijhawm ntawd, koj yuav muaj sijhawm los thim daim ntawv cog lus no, yog tias koj xav tau, los ntawm kev muab daim ntawv ceeb toom txog kev txiav tawm rau CenterPoint Energy tsis pub dhau 30 (30) hnub tom qab tau txais daim ntawv ceeb toom no los ntawm kev hu rau 1-800-247-0638. Cov ntsiab lus tam sim no, cov xwm txheej, tus nqi, thiab cov npe ntu muaj nyob hauv online ntawm CenterPointEnergy.com/HSPRepairPlans lossis hu rau 1-800-247-0638.

Kev Lav Phib Xaub:

  1. Kev Tsis Lees Paub Txog Kev Lav Phländer: CENTERPOINT TSIS MUAJ KEV LEES PAUB LOSSIS KEV SAWV CEV TSIS PUB DUA NTAWM COV LUS THIAB COV XWM TXHEEJ NO. CENTERPOINT TSIS LEES PAUB TXHUA YAM KEV LAV PHIB XAUB NROG RAU KEV LEES PAUB NTAWM KEV UA LAG LUAM THIAB KEV HAUM RAU IB LUB HOM PHIAJ.

  2. Kev Txwv Kev Lav Phib Xaub: TSIS MUAJ IB QHO XWM TXHEEJ TWG YUAV TSUM CENTERPOINT LAV RAU KOJ LOSSIS RAU LWM TUS NEEG SAB NRAUD RAU TXHUA YAM KEV PUAS TSUAJ TSIS NCAJ QHA, XWM TXHEEJ, TSHWJ XEEB, TSHWM SIM, KEV RAU TXIM LOSSIS KEV PUAS TSUAJ (SUAV NROG TSIS MUAJ KEV TXWV COV TXIAJ NTSIG POOB, POOB NYIAJ KHAWS CIA, LOSSIS POOB KEV LAG LUAM) TSHWM SIM LOS NTAWM LOSSIS CUAM TSHUAM NROG KEV UA HAUJLWM UA NYOB RAU HAUV DAIM NTAWV COG LUS KEV PABCUAM HAUV TSEV NTXIV®. THAUM MUAJ KEV LIAM TIAS CENTERPOINT UA TXHAUM DAIM NTAWV COG LUS NO, QHOV KEV POM ZOO YUAV TSUM TXWV RAU KEV KHO THIAB/LOSSIS HLOOV COV HAUJLWM UA LOS NTAWM CENTERPOINT RAU TUS NEEG SIV. NYOB RAU HAUV TSIS MUAJ IB QHO XWM TXHEEJ YUAV TSUM TAU TSO CAI RAU KEV PUAS TSUAJ NYIAJ TXIAG, TAB SIS YOG TIAS TSO CAI, COV KEV PUAS TSUAJ YUAV TSUM RAUG TXWV RAU COV NYIAJ THEM LOS NTAWM TUS NEEG SIV KHOOM RAU CENTERPOINT THAUM LUB SIJ HAWM TAM SIM NO NTAWM DAIM NTAWV COG LUS.

  3. Qhov Chaw thiab Txoj Cai Tswj Cai: TXHUA QHOV KEV THOV UAS TAU UA RAWS LI DAIM NTAWV COG LUS NO YUAV TSUM RAUG COJ MUS RAU HAUV LUB XEEV COV TSEV HAIJ PHAUB HAUV MINNESOTA THIAB YUAV TSUM DAWS RAWS LI TXOJ CAI HAUV XEEV MINNESOTA YAM TSIS MUAJ KEV TSIS SIB HAUM XEEB NTAWM COV KEV CAI LIJ CHOJ.

  4. Tsis muaj kev lav phib xaub rau qhov chaw thiab kev hnav thiab tsim kua muag: CENTERPOINT TSIS MUAJ LUB LUAG HAUJLWM RAU KEV PUAS TSUAJ RAU LUB TSEV LOS NTAWM QHOV XWM TXHEEJ NTAWM LUB TSEV THIAB/LOSSIS KEV HNAV THIAB TSIM KUA MUAG HAUV KEV UA HAUJLWM. Qhov no suav nrog tab sis tsis txwv rau: (1) KHAWB. DENTS LOS YOG TAWG LOS NTAWM COV KHOOM SIV TXAV, (2) DEJ PUAS TSUAJ LOS NTAWM COV KHOOM SIV TSIS UA HAUJLWM LOSSIS COV KAV DEJ TSIS ZOO, (3) HLUAV TAWS XOB SURGES, (4) POOB TUB YEES, LOSSIS (5) COV TEEB MEEM ZOO SIB XWS UAS MUAJ NYOB RAU HAUV KEV KHO THIAB HLOOV COV KHOOM SIV. CENTERPOINT YUAV SAIB XYUAS TSIM NYOG THAUM UA NWS TXOJ HAUJLWM THIAB YUAV MUAJ LUB LUAG HAUJLWM RAU QHOV KEV PUAS TSUAJ NO TSUAS YOG TIAS NWS TSIS SAIB XYUAS LOSSIS UA LI CAS.

Ntau Yam:

Khoom siv* hom

Kev Them Nyiaj

Bhatti

$1,625

Qhov Ntau

$700

Lub Rhaub Dej

$600

Lub Tshuab Ziab Khaub Ncaws

$500

Central cua txias**

$1,625

Lub Rhaub

$2,125

Refrigerator 10 cu. ft. los yog ntau dua

$850

Refrigerator 3-9 cu. ft.***

$200

Ntxhua Khaub Ncaws

$500

Cov roj cua uas ib txwm muaj los sis Propane Grill†

$200

Tshuab Ntxuav Tais Diav

$400

Qhov Cub Roj

$1,300

फ्री स्टैंडिंग फ्रीजर

$450

Cov roj cua uas ib txwm muaj rau qhov chaw cua sov

$700


*Rau cov khoom siv sib xyaw ua ke (combo/stacked tshuab ntxhua khaub ncaws-tshuab ziab khaub ncaws, combo qhov cub-dej rhaub, "khawv koob pob" combo cub-cua txias) lub Hom Phiaj Hloov Kev Pab tsuas yog muab kev them nyiaj rau cov khoom siv uas CenterPoint Energy txiav txim tias tsis kho tau.  Piv txwv li: lub tshuab ntxhua khaub ncaws tsis kho tau hauv lub tshuab ntxhua khaub ncaws-tshuab ziab khaub ncaws ua ke, yog li lub tshuab ntxhua khaub ncaws tsuas yog tsim nyog tau nyiaj them raws li cov nqe lus ntawm txoj kev pab hloov kho, tsis yog lub tshuab ziab khaub ncaws.
**Kev tsim nyog them nqi rau Central Air Conditioner yuav tsum tau hloov ob lub condenser thiab "A-coil" ua ke. Cov neeg tuav cua, ib qho khoom siv sib cais, tsis tsim nyog them raws li cov nqe lus ntawm txoj kev npaj pab hloov chaw.  Ntxiv mus, mini-split cua txias hloov tus kheej lub taub hau tsis tsim nyog them raws li cov nqe lus ntawm txoj kev npaj pab hloov chaw; tag nrho cov taub hau yuav tsum tau hloov kom tau nyiaj raws li txoj kev npaj pab hloov chaw.
***Cov tub yees uas muaj peev xwm tsawg dua 3 cubic feet tsis tsim nyog tau txais kev them nyiaj raws li cov nqe lus ntawm Txoj Kev Npaj Pab Hloov Chaw.

****Cov tshuab ua dej khov uas tsis tuaj yeem kho tau lossis cov tshuab xa dej tsis yog qhov tsuas yog tsim nyog rau kev pab hloov lub tub yees.
†Txhawm rau kom tau txais nyiaj them rau ib lub qhov cub hloov, lub qhov cub yuav tsum yog cov roj cua uas ib txwm muaj los yog roj Propane. Griddles tsis yog qhov tsim nyog hloov rau lub grill.



Cov Ntsiab Lus, Xwm Txheej & Kev Xaiv Ntawm CENTERPOINT ENERGY'S HOME SERVICE PLUS® MAINTENANCE PLAN

Kev Tiv Thaiv:

  • Lub phiaj xwm kev saib xyuas yog tsim los muab kev saib xyuas tseem ceeb raws caij nyoog hauv ob zaug mus ntsib ib xyoo.

    • Lub caij txias mus ntsib yuav suav nrog: ib lub hauv paus cua txias tune-up; ntxuav qhov cua tshuab ziab khaub ncaws (ntev li 24 ko taw); ntxuav kiv cua da dej (txog li ob lub kiv cua da dej suav nrog).

    • Lub caij cua sov mus ntsib yuav suav nrog: ib lub qhov cub lossis lub rhaub cua tune-up; ib lub tub yees coil ntxuav; ib lub rhaub dej tune-up.

  • Cov kauj ruam ntawm txhua qhov kev saib xyuas raws caij nyoog tuaj yeem nrhiav tau ntawm Home Service Plus Maintenance Plans.


Sharten:

  1. Daim ntawv cog lus Txoj kev pab cuam ntxiv rau kev pab kho vaj tse siv rau ib tsev neeg nyob rau ib daim ntawv cog lus thiab npog cov kev saib xyuas tu tshwj xeeb. Qhov no tsis yog daim ntawv cog lus kho. Cov phiaj xwm kho tuaj yeem yuav tau cais.

  2. Cov khoom siv, nrog rau cov khoom siv ntsig txog xws li cov qhov cua tshuab ziab khaub ncaws, yuav tsum ua tau raws li cov cai thiab ua haujlwm thaum pib qhov kev pab cuam. CenterPoint Zog yuav tsum muaj kev nyab xeeb nkag mus, thiab kev ua haujlwm huv huv ntawm thiab ib puag ncig cov khoom siv thiab cov cuab yeej. Cov Khoom Siv Yuav Tsum Tau Kho Tau Yam Tsis Tas Yuav Muaj Kev Pab Tshwj Xeeb. CenterPoint Energy muaj cai tsis kam muab kev pab cuam yog tias muaj kev ua haujlwm txaus ntshai.

  3. Cov neeg muas zaub uas muaj cov khaub ncaws ntxhua khaub ncaws qib 2 lossis siab dua uas tawm saum theem hauv av, suav nrog cov qhov cua saum ru tsev, yuav tsum cuv npe rau hauv qhov kev pab them nqi ntxiv (Khaub Ncaws Ziab Khaub Ncaws Vent - Ntaiv) kom cuv npe rau hauv txoj kev npaj txij nkawm.

  4. Yog tias kev kho tau pom thaum lub sijhawm nej mus ntsib kev saib xyuas raws caij nyoog, nej muaj kev xaiv kom CenterPoint Energy ua tiav kev kho. CenterPoint Energy's Home Service Plus Repair Plan cov neeg siv yuav tsis raug them nqi rau kev kho uas tau them. Rau cov kev kho uas pom tias tsis muaj nyob rau hauv cov nqe lus ntawm Lub Hom Phiaj Kho, thiab rau cov neeg siv Txoj Kev Npaj Kho uas tsis muaj Lub Hom Phiaj Kho, kev kho tej zaum yuav ua tiav los ntawm CenterPoint Energy's Home Service Plus rau tus nqi ntxiv siv lub sijhawm thiab cov khoom siv uas siv tau thaum ntawd.


Kev Zam:

  1. Kev kho khoom siv tsis tau them nyob rau hauv txoj kev npaj kho.

  2. Yas thiab vinyl khaub ncaws tshuab ziab khaub ncaws qhov cua tsis muaj nyob hauv txoj kev npaj saib xyuas.

  3. Cov khaub ncaws ziab khaub ncaws tso pa ua ke nrog cov ntawv hlau ntsia hlau tsis tuaj yeem haum rau peb cov khoom siv tu thiab tsis muaj nyob rau hauv Txoj Kev Npaj Txij Nkawm. Yog tias lub tshuab ziab khaub ncaws tso pa tau yooj yim, CenterPoint Energy's Home Service Plus yuav rhuav tshem lub qhov cua, ntxuav, thiab rov sib sau ua ke lub tshuab ziab khaub ncaws qhov cua, kaw cov pob qij txha nrog daim kab xev hlau.

  4. Kev ua haujlwm thiab cov khoom siv rau kev ntxuav cov dej rhaub dej, tso dej tawm hauv cov tso dej nthuav dav, tso cua tawm hauv cov cua sov, teeb meem dej xa tuaj, lossis yaug cov rhaub dej tsis tau them rau hauv Txoj Kev Npaj Txij Nkawm.

  5. Tus nqi xauj zog lossis khoom siv ntawm kev nkag mus lossis tshem tawm ib chav tsev uas yuav tsum tau siv cov khoom siv lossis cov cuab yeej tshwj xeeb tsis tau them rau hauv Txoj Kev Npaj Kho Vaj Tse.

  6. Cov nqi rau kev tu vaj tse, kev pab lossis cov khoom uas koj muaj lwm tus muab tsis yog nyob rau hauv Txoj Kev Npaj Kho Vaj Tse.


Lub Sijhawm:

  1. Koj tab tom yuav daim ntawv cog lus Maintenance Plan rau daim ntawv cog lus 12 lub hlis, pib txij hnub koj thawj zaug sau npe. Txhawm rau kom muaj kev tiv thaiv txuas ntxiv, koj Lub Hom Phiaj Saib Xyuas yuav cia li rov ua dua tshiab rau lwm 12 lub hlis rau ntawm koj daim ntawv cog lus hnub tseem ceeb, suav nrog kev pab them nqi kho ntxiv, ntawm cov nqi thiab cov nqe lus tsis yog kev tshaj tawm uas siv tau thaum ntawd, tshwj tsis yog koj lossis CenterPoint Energy tshem tawm tsis pub dhau 30 hnub ua ntej koj daim ntawv cog lus hnub tseem ceeb. Ntxiv mus, nyob rau hauv rooj plaub ntawm kev hloov pauv tseem ceeb ntawm cov lus thiab cov xwm txheej no, koj kuj tuaj yeem thim daim ntawv cog lus no tsis pub dhau 30 hnub tom qab koj tau ceeb toom txog qhov kev hloov pauv no los ntawm kev hu rau CenterPoint Energy ntawm 1-800-247-0638.

  2. Rau koj qhov yooj yim, yog tias koj tsiv tawm ntawm qhov chaw nyob uas muaj kev pab thaum lub sij hawm ntawm koj daim ntawv cog lus Maintenance Plan, koj daim ntawv cog lus Maintenance Plan yuav raug hloov mus rau koj qhov chaw nyob tshiab, yog tias nws nyob hauv thaj chaw pabcuam Home Service Plus. Thaum koj hloov koj tus account, koj lub MAINTENANCE PLAN hnub tseem ceeb yuav raug kho, nrog rau lub sijhawm 12-lub hlis pib ntawm koj hnub hloov.


Kev Tshem Tawm:

  1. Yog tias koj xaiv tshem tawm ua ntej xaus ntawm daim ntawv cog lus 12 lub hlis (tsis yog raws li tau teev tseg hauv nqe 8) thiab koj tau muaj kev hu xov tooj kev pabcuam: koj yuav tsum tau them qhov sib txawv ntawm tus nqi ntawm txhua qhov kev hu xov tooj uas tau txais tsawg dua cov nyiaj uas twb tau them hauv koj daim ntawv cog lus.

  2. Yog hais tias cov nyiaj them poob lig rau ib qho kev npaj Home Service Plus, cov kev saib xyuas, los yog cov khoom siv yuav los ntawm CenterPoint Energy, CenterPoint Energy yuav tsum tau them tam sim ntawd ntawm tag nrho cov nqi koj tshuav raws li cov nqe lus cog lus no los yog them tam sim ntawd ntawm tus nqi (ua hauj lwm thiab ib feem) ntawm tag nrho cov kev saib xyuas uas tau muab rau koj, rho tawm cov nyiaj them los ntawm koj mus rau CenterPoint Energy uas tau teem tseg rau qhov kev pab no. Ntxiv mus, yog tias koj tus account Maintenance Plan nce mus txog 120 hnub dhau lawm, CenterPoint Energy yuav tshem tawm koj Lub Hom Phiaj Txij Nkawm, nrog rau tag nrho cov kev pab xaiv tau. Koj tseem yuav tsum them tus nqi uas tshuav raws li tau teev saum toj no. Yog tias koj them qhov tshuav rau tag nrho cov phiaj xwm Home Service Plus hauv lub sijhawm 12-lub hlis, tag nrho cov ntawv cog lus Home Service Plus yuav rov qab ua dua.

  3. CenterPoint Energy yuav ua cov kev hloov pauv tseem ceeb rau daim ntawv cog lus no thaum lub sijhawm 12-lub hlis ntawm daim ntawv cog lus no. Yog tias CenterPoint Energy ua qhov kev hloov pauv tseem ceeb li no, nws yuav muab koj ntawv ceeb toom ua ntej txog qhov kev hloov pauv. Lub sijhawm ntawd, koj yuav muaj sijhawm los thim daim ntawv cog lus no, yog tias koj xav tau, los ntawm kev muab daim ntawv ceeb toom txog kev txiav tawm rau CenterPoint Energy tsis pub dhau 30 (30) hnub tom qab tau txais daim ntawv ceeb toom no los ntawm kev hu rau 1-800-247-0638. Cov ntsiab lus tam sim no, cov xwm txheej, tus nqi, thiab cov npe ntu muaj nyob hauv online ntawm CenterPointEnergy.com/HSPRepairPlans lossis hu rau 1-800-247-0638.


Kev Lav Phib Xaub:

  1. CenterPoint Zog tsis yog lub luag haujlwm rau kev poob ntawm txhua yam, suav nrog kev puas tsuaj ncaj qha lossis tsis ncaj qha, kev tuag, mob, lossis kev raug mob, los ntawm cov xwm txheej lossis cov xwm txheej dhau ntawm CenterPoint Zog kev tswj hwm uas cuam tshuam rau CenterPoint Zog lub peev xwm los muab cov kev saib xyuas raws li daim ntawv cog lus no. Cov xwm txheej zoo li no suav nrog cov kav dej, tso pa tawm lossis lwm yam teeb meem uas twb muaj lawm uas tsis sib xws, tsis muaj qhov chaw, kev nyuaj ua haujlwm, huab cua phem, kev ua ntawm Vajtswv thiab lwm yam xwm txheej dhau ntawm CenterPoint Energy kev tswj tau. CenterPoint Zog tsis yog lub luag haujlwm rau kev puas tsuaj tsis ncaj qha, tshwm sim lossis xwm txheej (kev poob lossis raug mob) hauv txhua yam xwm txheej.

  2. Kev Tsis Lees Paub Txog Kev Lav Phländer: CENTERPOINT TSIS MUAJ KEV LEES PAUB LOSSIS KEV SAWV CEV TSIS PUB DUA NTAWM COV LUS THIAB COV XWM TXHEEJ NO. CENTERPOINT TSIS LEES PAUB TXHUA YAM KEV LAV PHIB XAUB NROG RAU KEV LEES PAUB NTAWM KEV UA LAG LUAM THIAB KEV HAUM RAU IB LUB HOM PHIAJ.

  3. Kev Txwv Kev Lav Phib Xaub: TSIS MUAJ IB QHO XWM TXHEEJ TWG YUAV TSUM CENTERPOINT LAV RAU KOJ LOSSIS RAU LWM TUS NEEG SAB NRAUD RAU TXHUA YAM KEV PUAS TSUAJ TSIS NCAJ QHA, XWM TXHEEJ, TSHWJ XEEB, TSHWM SIM, KEV RAU TXIM LOSSIS KEV PUAS TSUAJ (SUAV NROG TSIS MUAJ KEV TXWV COV TXIAJ NTSIG POOB, POOB NYIAJ KHAWS CIA, LOSSIS POOB KEV LAG LUAM) TSHWM SIM LOS NTAWM LOSSIS CUAM TSHUAM NROG KEV UA HAUJLWM UA NYOB RAU HAUV DAIM NTAWV COG LUS KEV PABCUAM HAUV TSEV NTXIV®. THAUM MUAJ KEV LIAM TIAS CENTERPOINT UA TXHAUM DAIM NTAWV COG LUS NO, QHOV KEV POM ZOO YUAV TSUM TXWV RAU KEV KHO THIAB/LOSSIS HLOOV COV HAUJLWM UA LOS NTAWM CENTERPOINT RAU TUS NEEG SIV. NYOB RAU HAUV TSIS MUAJ IB QHO XWM TXHEEJ YUAV TSUM TAU TSO CAI RAU KEV PUAS TSUAJ NYIAJ TXIAG, TAB SIS YOG TIAS TSO CAI, COV KEV PUAS TSUAJ YUAV TSUM RAUG TXWV RAU COV NYIAJ THEM LOS NTAWM TUS NEEG SIV KHOOM RAU CENTERPOINT THAUM LUB SIJ HAWM TAM SIM NO NTAWM DAIM NTAWV COG LUS.

  4. Qhov Chaw thiab Txoj Cai Tswj Cai: TXHUA QHOV KEV THOV UAS TAU UA RAWS LI DAIM NTAWV COG LUS NO YUAV TSUM RAUG COJ MUS RAU HAUV LUB XEEV COV TSEV HAIJ PHAUB HAUV MINNESOTA THIAB YUAV TSUM DAWS RAWS LI TXOJ CAI HAUV XEEV MINNESOTA YAM TSIS MUAJ KEV TSIS SIB HAUM XEEB NTAWM COV KEV CAI LIJ CHOJ.

  5. Tsis muaj kev lav phib xaub rau qhov chaw thiab kev hnav thiab tsim kua muag: CENTERPOINT TSIS MUAJ LUB LUAG HAUJLWM RAU KEV PUAS TSUAJ RAU LUB TSEV LOS NTAWM QHOV XWM TXHEEJ NTAWM LUB TSEV THIAB/LOSSIS KEV HNAV THIAB TSIM KUA MUAG HAUV KEV UA HAUJLWM. Qhov no suav nrog tab sis tsis txwv rau: (1) KHAWB. DENTS LOS YOG TAWG LOS NTAWM COV KHOOM SIV TXAV, (2) DEJ PUAS TSUAJ LOS NTAWM COV KHOOM SIV TSIS UA HAUJLWM LOSSIS COV KAV DEJ TSIS ZOO, (3) HLUAV TAWS XOB SURGES, (4) POOB TUB YEES, LOSSIS (5) COV TEEB MEEM ZOO SIB XWS UAS MUAJ NYOB RAU HAUV KEV KHO THIAB HLOOV COV KHOOM SIV. CENTERPOINT YUAV SAIB XYUAS TSIM NYOG THAUM UA NWS TXOJ HAUJLWM THIAB YUAV MUAJ LUB LUAG HAUJLWM RAU QHOV KEV PUAS TSUAJ NO TSUAS YOG TIAS NWS TSIS SAIB XYUAS LOSSIS UA LI CAS.

 

 

COV NTSIAB LUS & TEJ YAM KEV MOB NTAWM CENTERPOINT ENERGY'S HOME SERVICE PLUS® MAIN DRAIN EMERGENCY PLAN

Kev Tiv Thaiv:

  • CenterPoint Energy yuav xa tus kws kho thaum muaj xwm txheej ceev tuaj tsis pub dhau 24 teev tom qab koj hu xov tooj los kho txoj kab kav dej phwj tuaj.

  • CenterPoint Energy yuav tshem tawm ntawm kev ntxuav hauv koj lub Qab Daus, mus rau lub Nroog kav dej, mus txog 100 ko taw. Nyob rau hauv qhov xwm txheej ntawm txoj kab kav dej rov qab, CenterPoint Energy yuav ntxuav los ntawm qhov chaw huv ntawm cov kav dej loj mus rau txoj kev. Yog tias txoj kab los ntawm cov dej ntws hauv pem teb mus rau qhov huv si raug thaiv, CenterPoint Energy yuav ntxuav txoj kab ntawd thiab.

  • CenterPoint Energy siv cov khoom siv muaj zog uas tuaj yeem tshem tawm cov hauv paus ntoo, xeb, roj, thiab lwm yam teeb meem.

  • CenterPoint Energy muab tus xa xov tooj 24 teev los txais koj cov xov tooj thaum muaj xwm txheej ceev.

  • CenterPoint Energy siv cov Kws Tshaj Lij uas tau cob qhia thiab muaj ntawv pov thawj.

  • Lwm cov kav dej (xws li cov kav dej hauv pem teb) raug ntxuav rau cov nqi ntxiv.


Sharten:

  1. Lub Hom Phiaj Kev Npaj Thaum Muaj Xwm Txheej Ceev Loj muab kev tshem tawm ntawm koj txoj kab kav dej phwj los ntawm koj lub qab daus, hauv qab koj cov nyom, mus rau txoj kev txog li 100 feet. Txhua yam tshaj 100 ko taw yuav raug nqi ntxiv txog li tag nrho ntawm 150 ko taw, thiab txoj kev ntxuav tsis suav nrog kev khawb av. Koj txoj kab kav dej phwj yuav tsum ua tau raws cai thiab nyob rau hauv kev ua haujlwm zoo thaum lub sijhawm sau npe. CenterPoint Energy yuav tsum muaj kev nyab xeeb nkag mus rau qhov ntxuav tawm ntawm lub kav dej loj.

  2. Lub Hom Phiaj Kev Npaj Thaum Muaj Xwm Txheej Ceev Loj Npog ib Txoj Kab Kav Dej Phwj rau ib Tsev Neeg. Lub Hom Phiaj Xwm Kev Kub Ntxhov Loj muaj rau cov Tsev Hauv Nroog, Duplexes, thiab lwm yam uas muaj cov kab kav dej phwj tuaj uas yog ib leeg.

  3. Cov haujlwm ua los ntawm CenterPoint Energy yuav suav nrog cov kws tshaj lij cov dej ntws thiab cov kav dej ntxuav uas tsis muaj kev khawb av. Kev Tshuaj Xyuas Lub Koob Yees Duab muaj nyob rau tus nqi ntxiv. CenterPoint Energy yuav qhia koj txog qhov tseeb no thiab piav qhia tus nqi ua ntej ua haujlwm.

  4. CenterPoint Zog yuav siv cov Neeg Cog Lus tsim nyog los ua nws cov luag haujlwm rau cov Kev Saib Xyuas Kav Dej Loj

  5. CenterPoint Energy muaj cai teem sijhawm tsis muaj xwm txheej ceev ntawm cov kev saib xyuas kav dej loj raws li kev ua haujlwm thiab cov kws tshaj lij muaj.


Kev Zam:

  1. Cov Kev Saib Xyuas Kav Dej Ntws Loj tsis muaj rau cov tsev uas siv cov kab dej paug lossis cov tsev uas muaj cov kav dej phwj tuaj.

  2. Kev ntxuav koj txoj kab kav dej loj thaum tsis muaj kev txhaws lossis teeb meem tsis muaj nyob rau hauv Txoj Kev Npaj Thaum Muaj Xwm Ceev. Kev Tu Kab Kav Dej Loj Tiv Thaiv muaj rau kev them nqi cais txog 100 ko taw lossis 75 feeb. Txhua yam tshaj 100 ko taw yuav raug nqi ntxiv mus txog tag nrho 150 ko taw ntawm koj lub Qhov Dej Loj. Txhua yam dhau 75 feeb yuav raug nqi ntxiv hauv 15 feeb ib zaug ntxiv.


Lub Sijhawm:

  1. Koj tab tom yuav Lub Hom Phiaj Kev Npaj Thaum Muaj Xwm Txheej Ceev MAIN DRAIN rau daim ntawv cog lus 12-lub hlis, pib ntawm koj thawj zaug sau npe hnub. Txhawm rau kom muaj kev tiv thaiv txuas ntxiv, koj Lub Phiaj Xwm Kev Kub Ntxhov MAIN DRAIN yuav cia li rov ua dua tshiab rau lwm 12 lub hlis rau koj lub Phiaj Xwm Kev Kub Ntxhov MAIN DRAIN hnub tseem ceeb ntawm daim ntawv cog lus ntawm cov nqi thiab cov nqe lus tsis yog kev tshaj tawm uas siv tau thaum ntawd, tshwj tsis yog koj lossis CenterPoint Energy tshem tawm tsis pub dhau 30 hnub ua ntej koj daim ntawv cog lus hnub tseem ceeb. Ntxiv mus, nyob rau hauv rooj plaub ntawm kev hloov pauv tseem ceeb ntawm cov lus thiab cov xwm txheej no, koj kuj tuaj yeem thim daim ntawv cog lus no tsis pub dhau 30 hnub tom qab koj tau ceeb toom txog qhov kev hloov pauv no los ntawm kev hu rau CenterPoint Energy ntawm 1-800-247-0638.

  2. Rau koj qhov yooj yim, yog tias koj tsiv tawm ntawm qhov chaw nyob uas muaj kev pab thaum lub sij hawm ntawm koj daim ntawv cog lus MAIN DRAIN EMERGENCY PLAN, koj daim ntawv cog lus MAIN DRAIN EMERGENCY PLAN yuav raug hloov mus rau koj qhov chaw nyob tshiab, yog tias nws nyob hauv thaj chaw pabcuam HOME SERVICE PLUS. Thaum koj hloov koj tus account, koj lub MAIN DRAIN EMERGENCY PLAN hnub tseem ceeb yuav raug kho, nrog rau lub sijhawm 12-lub hlis pib ntawm koj hnub hloov account.


Kev Tshem Tawm:

  1. Yog tias koj xaiv tshem tawm ua ntej xaus ntawm daim ntawv cog lus 12 lub hlis (tsis yog raws li tau teev tseg hauv nqe 12) thiab koj tau muaj kev hu xov tooj kev pabcuam: koj yuav tsum tau them qhov sib txawv ntawm tus nqi ntawm txhua qhov kev hu xov tooj uas tau txais tsawg dua cov nyiaj uas twb tau them hauv koj daim ntawv cog lus.

  2. Yog hais tias cov nyiaj them poob lig rau ib qho kev npaj HOME SERVICE PLUS, cov kev pab tu vaj tse, thiab/los yog cov khoom siv yuav los ntawm CENTERPOINT ENERGY, CENTERPOINT ENERGY yuav tsum tau them tam sim ntawd ntawm tag nrho cov nyiaj uas koj tshuav nyob rau hauv cov nqe lus ntawm daim ntawv cog lus no los yog them tam sim ntawd ntawm tus nqi (ua hauj lwm thiab ib feem) ntawm tag nrho cov kev saib xyuas muab rau koj rho tawm cov nyiaj them los ntawm koj mus rau CENTERPOINT ENERGY uas tau teem tseg rau txoj kev npaj no. Ntxiv mus, yog tias koj tus as khauj MAIN DRAIN EMERGENCY PLAN nce txog 120 hnub dhau lawm, CenterPoint Energy yuav tshem tawm koj MAIN DRAIN EMERGENCY PLAN, nrog rau tag nrho cov kev pab uas xaiv tau. Koj tseem muaj lub luag haujlwm rau tus nqi tshuav thaum hnub tim tshem tawm raws li tau hais saum toj no. Yog tias koj them qhov tshuav rau tag nrho cov phiaj xwm Home Service Plus hauv lub sijhawm 12-lub hlis, tag nrho cov ntawv cog lus Home Service Plus yuav rov qab ua dua.

  3. CenterPoint Energy yuav ua cov kev hloov pauv tseem ceeb rau daim ntawv cog lus no thaum lub sijhawm 12-lub hlis ntawm daim ntawv cog lus no. Yog tias CenterPoint Energy ua qhov kev hloov pauv tseem ceeb li no, nws yuav muab koj ntawv ceeb toom ua ntej txog qhov kev hloov pauv. Lub sijhawm ntawd, koj yuav muaj sijhawm los thim daim ntawv cog lus no, yog tias koj xav tau, los ntawm kev muab daim ntawv ceeb toom txog kev txiav tawm rau CenterPoint Energy tsis pub dhau 30 (30) hnub tom qab tau txais daim ntawv ceeb toom no los ntawm kev hu rau 1-800-247-0638. Cov ntsiab lus tam sim no, cov xwm txheej, tus nqi, thiab cov npe ntu muaj nyob hauv online ntawm CenterPointEnergy.com/HSPRepairPlans lossis hu rau 1-800-247-0638.


Kev Lav Phib Xaub:

  1. Lub Hom Phiaj Kev Npaj Thaum Muaj Xwm Txheej Ceev tsis them rau cov khoom siv, cov khoom siv thiab kev ua haujlwm uas yuav tsum tau ua los ntawm kev tsim txom, kev rhuav tshem, hluav taws, khov, kev tua hluav taws xob lossis dej haus, dej nyab cov Cellars uas tsis yog cov Kav Dej Phwj Loj lossis lwm yam xwm txheej txawv txav.

  2. CenterPoint Zog tsis yog lub luag haujlwm rau cov kab tawg, poob qis, xeb lossis puas tsuaj, cov kav dej, cov khoom siv, kev ntxuav lossis kev puas tsuaj los ntawm kev ntxuav cov kav dej tseem ceeb.

  3. Yog hais tias lub pobzeb dej ntws los yog ib txoj kab uas tau txais kev pab raug kho, tawg, puas tsuaj, puas los yog muaj kev tsim kho lossis kev mob uas ua rau nws tsis tsim nyog, raws li lub tswv yim ntawm CenterPoint Energy, los ntxuav txoj kab kom nyab xeeb thiab zoo, CenterPoint Energy yuav txiav txim siab tias peb tsis tuaj yeem muab kev pab cuam ntxuav tu. Yog tias muaj ib qho ntawm cov xwm txheej no raug txheeb xyuas, thiab CenterPoint Energy tsis tuaj yeem muab kev pabcuam, peb yuav qhia rau koj paub txog qhov tseeb no thiab ua txheej txheem kev tshem tawm ntawm koj lub Phiaj Xwm Kev Kub Ntxhov Main Drain pib txij li hnub uas pom. Thaum kev kho tiav lawm thiab CenterPoint Energy tau txais cov ntaub ntawv tsim nyog uas qhia tias koj txoj hlua dej phwj tau kho, koj muaj feem tau rov sau npe rau hauv MAIN DRAIN EMERGENCY PLAN. Txhua yam kev kho cov kab yuav ua los ntawm koj ntawm koj tus nqi.

  4. CenterPoint Energy tsis yog lub luag haujlwm rau kev puas tsuaj rau koj lub tsev uas tshwm sim los ntawm kev tshem tawm ib txwm thiab kev coj noj coj ua ntawm txhua yam khoom ntxuav tawm thaum lub sijhawm kho cov kab. Yog tias lub hau ntxuav tawm lossis lub hau xeb heev uas yuav tsum tau hloov, CenterPoint Energy yuav hloov lub hau ntawm tus nqi ntxiv. CenterPoint Zog tsis yog lub luag haujlwm rau ib qho kev puas tsuaj los ntawm cov pa kav dej, thaub qab lossis xau los ntawm lub hau, lub hau lossis qhib lub hau dej thaum lub sijhawm tu cov kev saib xyuas.

  5. Kev Tsis Lees Paub Txog Kev Lav Phländer: CENTERPOINT TSIS MUAJ KEV LEES PAUB LOSSIS KEV SAWV CEV TSIS PUB DUA NTAWM COV LUS THIAB COV XWM TXHEEJ NO. CENTERPOINT TSIS LEES PAUB TXHUA YAM KEV LAV PHIB XAUB NROG RAU KEV LEES PAUB NTAWM KEV UA LAG LUAM THIAB KEV HAUM RAU IB LUB HOM PHIAJ.

  6. Kev Txwv Kev Lav Phib Xaub: TSIS MUAJ IB QHO XWM TXHEEJ TWG YUAV TSUM CENTERPOINT LAV RAU KOJ LOSSIS RAU LWM TUS NEEG SAB NRAUD RAU TXHUA YAM KEV PUAS TSUAJ TSIS NCAJ QHA, XWM TXHEEJ, TSHWJ XEEB, TSHWM SIM, KEV RAU TXIM LOSSIS KEV PUAS TSUAJ (SUAV NROG TSIS MUAJ KEV TXWV COV TXIAJ NTSIG POOB, POOB NYIAJ KHAWS CIA, LOSSIS POOB KEV LAG LUAM) TSHWM SIM LOS NTAWM LOSSIS CUAM TSHUAM NROG KEV UA HAUJLWM UA NYOB RAU HAUV DAIM NTAWV COG LUS KEV PABCUAM HAUV TSEV NTXIV®. THAUM MUAJ KEV LIAM TIAS CENTERPOINT UA TXHAUM DAIM NTAWV COG LUS NO, QHOV KEV POM ZOO YUAV TSUM TXWV RAU KEV KHO THIAB/LOSSIS HLOOV COV HAUJLWM UA LOS NTAWM CENTERPOINT RAU TUS NEEG SIV. NYOB RAU HAUV TSIS MUAJ IB QHO XWM TXHEEJ YUAV TSUM TAU TSO CAI RAU KEV PUAS TSUAJ NYIAJ TXIAG, TAB SIS YOG TIAS TSO CAI, COV KEV PUAS TSUAJ YUAV TSUM RAUG TXWV RAU COV NYIAJ THEM LOS NTAWM TUS NEEG SIV KHOOM RAU CENTERPOINT THAUM LUB SIJ HAWM TAM SIM NO NTAWM DAIM NTAWV COG LUS.

  7. Qhov Chaw thiab Txoj Cai Tswj Cai: TXHUA QHOV KEV THOV UAS TAU UA RAWS LI DAIM NTAWV COG LUS NO YUAV TSUM RAUG COJ MUS RAU HAUV LUB XEEV COV TSEV HAIJ PHAUB HAUV MINNESOTA THIAB YUAV TSUM DAWS RAWS LI TXOJ CAI HAUV XEEV MINNESOTA YAM TSIS MUAJ KEV TSIS SIB HAUM XEEB NTAWM COV KEV CAI LIJ CHOJ.

  8. Tsis muaj kev lav phib xaub rau qhov chaw thiab kev hnav thiab tsim kua muag: CENTERPOINT TSIS MUAJ LUB LUAG HAUJLWM RAU KEV PUAS TSUAJ RAU LUB TSEV LOS NTAWM QHOV XWM TXHEEJ NTAWM LUB TSEV THIAB/LOSSIS KEV HNAV THIAB TSIM KUA MUAG HAUV KEV UA HAUJLWM. Qhov no suav nrog tab sis tsis txwv rau: (1) KHAWB. DENTS LOS YOG TAWG LOS NTAWM COV KHOOM SIV TXAV, (2) DEJ PUAS TSUAJ LOS NTAWM COV KHOOM SIV TSIS UA HAUJLWM LOSSIS COV KAV DEJ TSIS ZOO, (3) HLUAV TAWS XOB SURGES, (4) POOB TUB YEES, LOSSIS (5) COV TEEB MEEM ZOO SIB XWS UAS MUAJ NYOB RAU HAUV KEV KHO THIAB HLOOV COV KHOOM SIV. CENTERPOINT YUAV SAIB XYUAS TSIM NYOG THAUM UA NWS TXOJ HAUJLWM THIAB YUAV MUAJ LUB LUAG HAUJLWM RAU QHOV KEV PUAS TSUAJ NO TSUAS YOG TIAS NWS TSIS SAIB XYUAS LOSSIS UA LI CAS.​

 


COV NTSIAB LUS & TEJ YAM KEV MOB NTAWM CENTERPOINT ENERGY'S HOME SERVICE PLUS® GAS YEEM NKAB KHO TXOJ KEV NPAJ

Kev Tiv Thaiv:

  • Raws li lub chaw siv cov roj cua uas ib txwm muaj, CenterPoint Energy yog lub luag haujlwm los tswj kev nyab xeeb thiab txhim khu kev qha rau kev faib cov roj cua uas ib txwm muaj, uas ua haujlwm rau tus neeg siv khoom lub tsev mus txog thiab suav nrog lub ntsuas uas ntsuas kev siv cov roj cua uas ib txwm muaj.

  • Tus Tswv Tsev lub luag hauj lwm pib txij ntawm lub meter mus ntxiv. Koj yog tus muaj lub luag haujlwm saib xyuas kom cov roj teeb tsa hauv koj lub tsev ua haujlwm tau zoo thiab muaj kev nyab xeeb, thiab yuav, saib xyuas, thiab siv cov khoom siv uas muaj kev nyab xeeb thiab siv tau zoo.

  • CenterPoint Energy's Home Service Plus (tsis muaj kev tswj hwm ntawm CenterPoint Energy) yog ib qho ntawm ntau yam tsim nyog uas koj tuaj yeem xaiv rau kev kho koj cov kav dej cov roj cua uas ib txwm muaj uas koj muaj.


Sharten:

  1. Txoj phiaj xwm Gas Pipe Repair Plan muab kev kho (raws li xav tau rau cov kab roj uas puas lossis nres/nkawm, hloov cov valve kaw roj uas puas, thiab lwm yam) rau cov roj cua uas ib txwm muaj hauv tsev uas yog cov neeg siv khoom li nyaj.

  2. Kev tsim nyog tau txais Kev Npaj Kho Cov Yeeb Nkab Roj yog txwv rau: A) cov neeg siv cov roj cua uas ib txwm muaj hauv tsev, B) uas muaj ib lub tsev neeg ib leeg lossis lub tsev nyob hauv nroog lossis ntau tsev neeg duplex los ntawm sixplex qhov chaw nyob, thiab C) uas nws cov kav dej uas twb muaj lawm tam sim no ua tau raws li cov cai hauv zos, Xeev, thiab Tsoomfwv.

  3. Raws li Txoj Kev Npaj Kho Cov Yeeb Nkab, yog tias yuav tsum tau muaj daim ntawv tso cai los ntawm cov cai hauv zos, xeev, lossis tsoomfwv, peb yuav tau txais daim ntawv tso cai tsim nyog, thiab koj yuav muaj lub luag haujlwm rau tus nqi ntawm daim ntawv tso cai ua haujlwm uas yuav tsum tau ua, thiab yuav raug ceeb toom rau qhov no thaum lub sijhawm ua haujlwm.

  4. CenterPoint Zog yuav tsum muaj kev nyab xeeb nkag mus thiab muaj kev nyab xeeb, kev ua haujlwm huv huv ntawm thiab ib ncig ntawm cov kav dej khiav los ntawm lub ntsuas roj mus rau koj cov khoom siv roj uas ib txwm muaj. Cov kav dej cov roj cua uas ib txwm muaj yuav tsum muaj kev pabcuam yam tsis tas yuav muaj kev pab tshwj xeeb. CenterPoint Energy muaj cai tsis kam muab kev pab cuam yog tias muaj kev ua haujlwm txaus ntshai.

  5. Cov kav dej roj yuav tsum nkag tau yooj yim thiab pom tau. Lub Hom Phiaj Kho Cov Yeeb Nkab Roj tsis muaj kev pab them nqi rau cov kav dej uas tsis raug nthuav tawm, thiab peb yuav tsis ua haujlwm los nthuav tawm cov kav dej uas tsis raug nthuav tawm. Yog tias koj xaiv los nthuav tawm cov kav dej, koj yuav tsum tau lav rau txhua yam kev kho kom rov qab thiab cov nqi kho kom rov qab (piv txwv suav nrog drywall lossis plaster thiab qab nthab kho lossis hloov pauv).


Kev Zam:

  1. Lub Hom Phiaj Kho Cov Yeeb Nkab ROJ tsis them rau kev soj ntsuam thiab kev saib xyuas cov kav dej sab hauv uas cov neeg siv khoom muaj cov roj cua uas ib txwm muaj.

  2. Txoj phiaj xwm Gas Pipe Repair Plan tsis tiv thaiv cov kav roj lossis cov khoom txuas (fittings) uas yog hom hlau corrugated stainless-steel, yas, tooj dag (brass), lossis hlau cast-iron.

  3. Lub Hom Phiaj Kho Cov Yeeb Nkab ROJ tsis them rau kev kho cov kav nkab ROJ uas cov neeg siv khoom muaj uas ua txhaum txoj cai. Cov kev ua txhaum no yuav suav nrog, piv txwv li, qhov tsis muaj lossis qhov chaw tsis raug ntawm lub valve kaw. Yog tias yuav tsum tau ua cov hauj lwm ntxiv uas tsis tau tiv thaiv hauv txoj Gas Pipe Repair Plan thiab koj thov kom peb ua cov hauj lwm no, koj yuav muaj lub luag haujlwm them cov nqi ntxiv ntawd.

  4. Lub Hom Phiaj Kho Cov Yeeb Nkab Roj tsis them nqi rau kev pabcuam lossis cov khoom uas lwm tus muab rau koj.

  5. Txoj phiaj xwm Gas Pipe Repair Plan tsis tiv thaiv kev teeb tsa cov kav roj (gas pipes) tshiab uas yog ntawm neeg qhua tshiab li lossis kev tshem txav cov kav roj uas muaj lawm, tab sis qhov kev pab no muaj rau ib qho nqi ntxiv.

  6. Lub Hom Phiaj Kho Cov Yeeb Nkab GAS tsis muaj rau cov tsev txawb lossis cov tsev nyob ntau tsev neeg (nrog rau cov tsev apartment, duplex, multiplex, condominiums).

  7. Lub Hom Phiaj Kho Cov Yeeb Nkab Roj tsis them rau cov kav dej sab nrauv mus rau cov vaj tse lossis lwm yam tsev uas tsis txuas rau lub Tsev Nyob Tseem Ceeb. Cov kav dej uas cov Neeg Siv Khoom muaj, xws li cov kav dej nyob tom qab phab ntsa, hauv qab nthab tiav, hauv qab plag tsev, hauv cov chaw nkag mus, hauv qab nthab, lossis hauv av tsis tau npog.

  8. Lub Hom Phiaj Kho Cov Yeeb Nkab Roj tsis suav nrog kev kho cov Khoom Siv Roj. Yog tias koj muaj daim ntawv cog lus uas twb muaj lawm Home Service Plus® Repair Plan, tej zaum cov kev kho yuav raug them rau hauv daim ntawv cog lus ntawd.


Lub Sijhawm:

  1. Lub Hom Phiaj Kho Cov Yeeb Nkab GAS yog daim ntawv cog lus txhua xyoo uas koj tab tom yuav rau daim ntawv cog lus 12-lub hlis, pib txij hnub koj sau npe thawj zaug. Txhawm rau kom ntseeg tau tias kev kho txuas ntxiv, koj lub phiaj xwm kho cov yeeb nkab roj yuav cia li rov ua dua tshiab rau lwm 12 lub hlis rau ntawm koj daim ntawv cog lus hnub tseem ceeb ntawm cov nqi thiab cov nqe lus uas tsis yog kev tshaj tawm, tshwj tsis yog koj lossis CenterPoint Energy tshem tawm tsis pub dhau 30 hnub ua ntej koj daim ntawv cog lus hnub tseem ceeb. Ntxiv mus, nyob rau hauv rooj plaub ntawm kev hloov pauv tseem ceeb ntawm cov lus thiab cov xwm txheej no, koj kuj tuaj yeem thim daim ntawv cog lus no tsis pub dhau 30 hnub tom qab koj tau ceeb toom txog qhov kev hloov pauv no los ntawm kev hu rau CenterPoint Energy ntawm 1-800-247-0638.

  2. Rau koj qhov yooj yim, yog tias koj tsiv tawm ntawm qhov chaw nyob uas muaj kev pab thaum lub sij hawm ntawm koj daim ntawv cog lus GAS PIPE REPAIR PLAN, koj daim ntawv cog lus GAS PIPE REPAIR PLAN yuav raug hloov mus rau koj qhov chaw nyob tshiab, yog tias nws nyob hauv thaj chaw pabcuam HOME SERVICE PLUS. Thaum koj hloov koj tus account, koj GAS PIPE REPAIR PLAN hnub tseem ceeb yuav raug hloov kho, nrog rau lub sijhawm 12-lub hlis pib ntawm koj hnub hloov.


Kev Tshem Tawm:

  1. Yog tias koj xaiv tshem tawm ua ntej xaus ntawm daim ntawv cog lus 12 lub hlis (tsis yog raws li tau teev tseg hauv nqe 17) thiab koj tau muaj kev hu xov tooj kev pabcuam: koj yuav tsum tau them qhov sib txawv ntawm tus nqi ntawm txhua qhov kev hu xov tooj uas tau txais tsawg dua cov nyiaj uas twb tau them hauv koj daim ntawv cog lus.

  2. Yog hais tias cov nyiaj them poob lig rau ib qho kev npaj HOME SERVICE PLUS, cov kev pab tu vaj tse, thiab/los yog cov khoom siv yuav los ntawm CENTERPOINT ENERGY, CENTERPOINT ENERGY yuav tsum tau them tam sim ntawd ntawm tag nrho cov nyiaj uas koj tshuav nyob rau hauv cov nqe lus ntawm daim ntawv cog lus no los yog them tam sim ntawd ntawm tus nqi (ua hauj lwm thiab ib feem) ntawm tag nrho cov kev saib xyuas muab rau koj rho tawm cov nyiaj them los ntawm koj mus rau CENTERPOINT ENERGY uas tau teem tseg rau txoj kev npaj no. Ntxiv mus, yog tias koj tus as khauj GAS PIPE REPAIR PLAN nce txog 120 hnub dhau lawm, CENTERPOINT ENERGY yuav tshem koj LUB HOM PHIAJ KHO YEEB NKAB ROJ, nrog rau tag nrho cov kev pab uas xaiv tau. Koj tseem muaj lub luag haujlwm rau tus nqi tshuav thaum hnub tim tshem tawm raws li tau hais saum toj no. Yog tias koj them qhov tshuav rau tag nrho cov phiaj xwm Home Service Plus hauv lub sijhawm 12-lub hlis, tag nrho cov ntawv cog lus Home Service Plus yuav rov qab ua dua.

  3. CenterPoint Energy yuav ua cov kev hloov pauv tseem ceeb rau daim ntawv cog lus no thaum lub sijhawm ib xyoos 12-hli ntawm daim ntawv cog lus. Yog tias CenterPoint Energy ua qhov kev hloov pauv tseem ceeb li no, nws yuav muab koj ntawv ceeb toom ua ntej txog qhov kev hloov pauv. Lub sijhawm ntawd, koj yuav muaj sijhawm los thim daim ntawv cog lus no, yog tias koj xav tau, los ntawm kev muab daim ntawv ceeb toom txog kev txiav tawm rau CenterPoint Energy tsis pub dhau 30 (30) hnub tom qab tau txais daim ntawv ceeb toom no los ntawm kev hu rau 1-800-24-0638. Cov lus tam sim no, cov xwm txheej, thiab tus nqi muaj nyob online ntawm CenterPointEnergy.com/HSPRepairPlans lossis hu rau 1-800-247-0638.


Kev Lav Phib Xaub:

  1. Lub Hom Phiaj Kho Cov Yeeb Nkab Roj tsis them rau cov khoom siv, cov khoom siv thiab kev ua haujlwm uas yuav tsum tau ua raws li kev tsim txom, kev rhuav tshem, hluav taws, khov, kev ua ntawm Vajtswv, kev tua hluav taws xob lossis dej haus, dej nyab cellars uas tsis yog cov kav dej phwj loj (yog tias tau xaiv kev pab them nqi lawm), kev puas tsuaj los ntawm kev ua tsiaj, tsis saib xyuas, lossis lwm yam xwm txheej txawv txav. CenterPoint Energy yuav tsis raug yuam kom ua cov kev saib xyuas npaj kho kom txog thaum tshem tawm ib qho kev phom sij asbestos thiab CenterPoint Energy txiav txim siab, ntawm nws qhov kev txiav txim siab, tias tsis muaj kev phom sij lawm.

  2. CenterPoint Energy tsis yog lub luag haujlwm rau txhua hom kev puas tsuaj, suav nrog ncaj qha, tsis ncaj qha, tshwm sim, xwm txheej, rau txim lossis lwm yam kev puas tsuaj, kev thov, kev ntsuam xyuas lossis kev thov, tshwm sim los ntawm: qeeb hauv kev muab kev pabcuam, tsis muaj qhov chaw, kev nyuaj ua haujlwm, kev tawm tsam, thiab lwm yam, kev puas tsuaj ntuj lossis lwm yam xwm txheej, lossis lwm yam xwm txheej dhau ntawm kev tswj hwm ntawm CenterPoint Energy.

  3. Kev Tsis Lees Paub Txog Kev Lav Phländer: CENTERPOINT TSIS MUAJ KEV LEES PAUB LOSSIS KEV SAWV CEV TSIS PUB DUA NTAWM COV LUS THIAB COV XWM TXHEEJ NO. CENTERPOINT TSIS LEES PAUB TXHUA YAM KEV LAV PHIB XAUB NROG RAU KEV LEES PAUB NTAWM KEV UA LAG LUAM THIAB KEV HAUM RAU IB LUB HOM PHIAJ.

  4. Kev Txwv Kev Lav Phib Xaub: TSIS MUAJ IB QHO XWM TXHEEJ TWG YUAV TSUM CENTERPOINT LAV RAU KOJ LOSSIS RAU LWM TUS NEEG SAB NRAUD RAU TXHUA YAM KEV PUAS TSUAJ TSIS NCAJ QHA, XWM TXHEEJ, TSHWJ XEEB, TSHWM SIM, KEV RAU TXIM LOSSIS KEV PUAS TSUAJ (SUAV NROG TSIS MUAJ KEV TXWV COV TXIAJ NTSIG POOB, POOB NYIAJ KHAWS CIA, LOSSIS POOB KEV LAG LUAM) TSHWM SIM LOS NTAWM LOSSIS CUAM TSHUAM NROG KEV UA HAUJLWM UA NYOB RAU HAUV DAIM NTAWV COG LUS KEV PABCUAM HAUV TSEV NTXIV®. THAUM MUAJ KEV LIAM TIAS CENTERPOINT UA TXHAUM DAIM NTAWV COG LUS NO, QHOV KEV POM ZOO YUAV TSUM TXWV RAU KEV KHO THIAB/LOSSIS HLOOV COV HAUJLWM UA LOS NTAWM CENTERPOINT RAU TUS NEEG SIV. NYOB RAU HAUV TSIS MUAJ IB QHO XWM TXHEEJ YUAV TSUM TAU TSO CAI RAU KEV PUAS TSUAJ NYIAJ TXIAG, TAB SIS YOG TIAS TSO CAI, COV KEV PUAS TSUAJ YUAV TSUM RAUG TXWV RAU COV NYIAJ THEM LOS NTAWM TUS NEEG SIV KHOOM RAU CENTERPOINT THAUM LUB SIJ HAWM TAM SIM NO NTAWM DAIM NTAWV COG LUS.

  5. Qhov Chaw thiab Txoj Cai Tswj TXHUA QHOV KEV THOV UAS TAU UA RAWS LI DAIM NTAWV COG LUS NO YUAV TSUM RAUG COJ MUS RAU HAUV LUB XEEV COV TSEV HAIS PLAUB HAUV MINNESOTA THIAB YUAV TSUM DAWS RAWS LI TXOJ CAI HAUV XEEV MINNESOTA TSIS HAIS TXOG NWS COV KEV TSIS SIB HAUM XEEB NTAWM TXOJ CAI LIJ CHOJ.

  6. Tsis Muaj Kev Lav Phib Xaub rau Qhov Chaw thiab Kev Hnav thiab Tsim Kua Muag CENTERPOINT TSIS MUAJ LUB LUAG HAUJLWM RAU KEV PUAS TSUAJ RAU LUB TSEV LOS NTAWM QHOV XWM TXHEEJ NTAWM LUB TSEV THIAB/LOSSIS IB TXWM HNAV THIAB TSIM KUA MUAG THAUM UA HAUJLWM. Qhov no suav nrog tab sis tsis txwv rau: (1) KHAWB. DENTS LOS YOG TAWG LOS NTAWM COV KHOOM SIV TXAV, (2) DEJ PUAS TSUAJ LOS NTAWM COV KHOOM SIV TSIS UA HAUJLWM LOSSIS COV KAV DEJ TSIS ZOO, (3) HLUAV TAWS XOB SURGES, (4) POOB TUB YEES, LOSSIS (5) COV TEEB MEEM ZOO SIB XWS UAS MUAJ NYOB RAU HAUV KEV KHO THIAB HLOOV COV KHOOM SIV. CENTERPOINT YUAV SAIB XYUAS TSIM NYOG THAUM UA NWS TXOJ HAUJLWM THIAB YUAV MUAJ LUB LUAG HAUJLWM RAU QHOV KEV PUAS TSUAJ NO TSUAS YOG TIAS NWS TSIS SAIB XYUAS LOSSIS UA LI CAS.



COV NTSIAB LUS & TEJ YAM KEV MOB NTAWM CENTERPOINT ENERGY'S HOME SERVICE PLUS® ELECTRICAL SURGE PLAN

Kev Tiv Thaiv:

  • Lub Phiaj Xwm Hluav Taws Xob pab them tus nqi kho lossis tus nqi hloov cov khoom siv hluav taws xob uas tsis tuaj yeem kho, thaum kho lossis hloov yog tsim nyog vim muaj hluav taws xob nce siab.

  • Cov khoom uas muaj nyob hauv lub Hom Phiaj Hluav Taws Xob tsuas yog txwv rau cov khoom hauv qab no uas muaj tus nqi hloov ntau dua $50:    

    • डिस्प्ले इलेक्ट्रॉनिक्स

      • Televisions, Monitors, Tablets, Digital Notebooks, Desktop Computers, Laptop Computers, Projectors, Digital Cameras

    • Kev Ruaj Ntseg Hluav Taws Xob

      • Cov Khoom Siv Kev Ruaj Ntseg Video thiab Cov Kab Tswb Saib Xyuas

      • मल्टीमीडिया इलेक्ट्रोनिक्स

      • Cov Khoos Phis Nyiaj Ua Si, DVD/DVR, Blu-Ray Players, Streaming Media

    • ऑडियो इलेक्ट्रॉनिक्स

      • Cov khoom siv suav nrog Tuners thiab Receivers, Audio Amplifiers, Cov Khoom Siv Hauv Tsev Ua Yeeb Yam thiab Cov Neeg Hais Lus

    • Cov Khoom Siv Hluav Taws Xob Ntau Yam

      • Cov Khoom Cia, Cov Tshuab Luam Ntawv, Cov Khoom Siv Network & Wireless


Sharten:

  1. Lub Phiaj Xwm Hluav Taws Xob siv rau ib Tsev Neeg nyob rau ib daim ntawv cog lus. Ib tsev neeg nyob tej zaum yuav muaj xws li, txawm xauj los yog muaj, ib lub tsev neeg ib leeg, lub tsev, chav tsev hauv zos, chav tsev los sis chav tsev.

  2. Kev Pab Them Nqi Kho Hluav Taws Xob pib 30 hnub tom qab hnub sau npe thawj zaug, hloov chaw nyob, lossis rov sau npe tom qab hnub tshem tawm.

  3. Tag nrho cov Nyiaj Them Siab Tshaj Plaws rau ib lub 12-hli lub sijhawm, txij hnub sau npe, yog $2,000.

  4. Lub Hom Phiaj Hluav Taws Xob Hluav Taws Xob muab kev them nyiaj rau koj, txog li tus nqi ntawm qhov kev pab them nqi, rau cov nqi ncaj qha los kho lossis hloov cov khoom siv hluav taws xob, yog tias ib tug kws tsim nyog tsim nyog hluav taws xob uas muaj ntawv tso cai los ntawm Xeev Minnesota lossis tus kws tshaj lij hluav taws xob uas muaj ntawv pov thawj txiav txim siab tias cov khoom hluav taws xob uas tau them tau puas tsuaj los ntawm kev siv hluav taws xob. Tus nqi ntawm tus kws kho hluav taws xob lossis tus kws tshaj lij tsim nyog suav nrog hauv qhov kev pab them nqi txhua xyoo thaum qhov kev thov tau txais kev pom zoo los ntawm CenterPoint Energy.

  5. Tom qab koj cov ntaub ntawv thov tau lees paub lawm, koj yuav tsum them nqi kho lossis yuav cov khoom siv hluav taws xob tshiab uas koj xaiv ntawm lub khw muag khoom hluav taws xob uas koj xaiv. 

  6. Thaum kho lossis hloov cov khoom siv hluav taws xob uas tau tiv thaiv dhau qhov nqi txwv tiv thaiv, qhov sib txawv ntawm cov nyiaj them los ntawm txoj Electrical Surge Plan thiab tus nqi tiag tiag uas koj tau them yog koj lub luag haujlwm.


Kev Zam:

  1. Tsis muaj ib qho xwm txheej twg lub Hom Phiaj Hluav Taws Xob yuav tsum them rau cov khoom siv hauv tsev lossis cov khoom siv uas tsis yog hluav taws xob raws li tau piav qhia hauv txoj kev npaj no, nrog rau yam tsis muaj kev txwv CUB, CUA TXIAS lossis THERMOSTATS, LUB CUA SOV DEJ KUB, LUB TUB YEES/LUB TUB YEES TXIAS, QHOV CUB HLUAV TAWS XOB lossis MICROWAVE, LUB TSHUAB ZIAB KHAUB NCAWS, LUB TSHUAB NTSUAV TAIS DIAV, TOASTERS lossis BLENDERS, thiab lwm yam (txawm tias cov khoom siv ntawd muaj qee yam khoom siv hluav taws xob).

  2. Cov nqi rau kev tshem tawm thiab pov tseg cov hluav taws xob qub, kev xa khoom thiab teeb tsa cov khoom siv hluav taws xob tshiab, thiab cov se tsis tsim nyog them raws li Txoj Kev Npaj Hluav Taws Xob.


Cov Lus Thov:

  1. Txhawm rau pib txoj kev them nyiaj, koj yuav tsum muab cov ntaub ntawv nram qab no:

    1. Tiav daim ntawv thov los yog hu rau peb ntawm 1-800-657-3279 los thov daim ntawv thov

    2. Ib daim ntawv xa nqi los yog lwm cov ntaub ntawv, los ntawm ib tug kws kho hluav taws xob uas tsim nyog tau ntawv tso cai los ntawm Xeev Minnesota los yog tus Kws Tshaj Lij Hluav Taws Xob uas muaj ntawv pov thawj, nrog rau tag nrho cov ntaub ntawv tiv tauj uas siv tau, uas:  

      1. Txheeb xyuas cov khoom hluav taws xob puas los ntawm hom, qauv, thiab tus lej series,

      2. Suav nrog cov lus hais tias qhov kev puas tsuaj rau cov khoom yog tshwm sim los ntawm kev nce siab hluav taws xob, nrog rau hnub tim ntawm qhov xwm txheej ntawd, thiab

      3. Piav Qhia Ib Yam Twg:

        • Cov kev saib xyuas kho tau ua thiab lawv cov nqi,

        • Los yog vim li cas qhov khoom tsis tuaj yeem kho tau.

  2. Tag nrho cov ntaub ntawv yuav raug lees paub los ntawm CenterPoint Energy thiab yuav tsum tau ua tiav tag nrho thiab tau txais los ntawm CenterPoint Energy tsis pub dhau cuaj caum (90) hnub tom qab hnub tim paub tseeb ntawm qhov kev tshwm sim hluav taws xob, ntawm qhov chaw nyob hauv qab no: 
    HSP Kev Tswj Xyuas Hluav Taws Xob NCE 
    CenterPoint Energy
    P.O. Box 1165 
    Minneapolis, MN 55440-1165 

  3. Lwm Txoj Kev, koj tuaj yeem xa email koj cov ntaub ntawv mus rau hspclaims@centerpointenergy.com.  Cov neeg siv khoom uas xa cov ntaub ntawv rau kev them nyiaj uas tau muab stamp meej/xa tawm lossis tau txais los ntawm email ntau dua 90 hnub tom qab hnub tau lees paub txog qhov xwm txheej hluav taws xob ntawd yuav poob txoj kev tau txais nyiaj them. 

  4. Thaum CenterPoint Energy pom zoo koj daim ntawv thov, koj yuav tau txais ib daim tshev rau $ cov nyiaj them, yog tias koj tus as khauj tsis muaj cov nqi them tsis tau rau HOME SERVICE PLUS. Thov tso cai txog li 8 lub lis piam los ua.


Lub Sijhawm:

  1. Koj tab tom yuav ib daim ntawv cog lus rau lub Phiaj Xwm Hluav Taws Xob rau daim ntawv cog lus 12-lub hlis pib rau hnub koj thawj zaug sau npe. Txhawm rau kom muaj kev tiv thaiv txuas ntxiv, koj Lub Phiaj Xwm Hluav Taws Xob yuav cia li rov ua dua tshiab ntxiv 12 lub hlis rau ntawm koj daim ntawv cog lus hnub tseem ceeb ntawm cov nqi tsis yog kev tshaj tawm thiab cov nqe lus uas siv tau thaum ntawd, tshwj tsis yog tshem tawm los ntawm koj lossis CenterPoint Energy tsis pub dhau 30 hnub ua ntej koj daim ntawv cog lus hnub tseem ceeb. Ntxiv mus, nyob rau hauv rooj plaub ntawm kev hloov pauv tseem ceeb ntawm cov lus thiab cov xwm txheej no, koj kuj tuaj yeem thim daim ntawv cog lus no tsis pub dhau 30 hnub tom qab koj tau ceeb toom txog qhov kev hloov pauv no los ntawm kev hu rau CenterPoint Energy ntawm 1-800-247-0638.

  2. Rau koj qhov yooj yim, yog tias koj tsiv los ntawm qhov chaw nyob uas tau npog thaum lub sijhawm ntawm koj daim ntawv cog lus Hluav Taws Xob Hluav Taws Xob, koj daim ntawv cog lus Hluav Taws Xob Hluav Taws Xob yuav raug hloov mus rau koj qhov chaw nyob tshiab, yog tias nws nyob hauv CenterPoint Energy's Home Service Plus thaj chaw pab cuam. Thaum koj hloov koj tus account, koj cov hnub tseem ceeb ntawm KEV NPAJ HLUAV TAWS XOB yuav raug kho, nrog rau lub 12-hlis pib ntawm koj hnub hloov chaw.


Kev Tshem Tawm:

  1. Yog tias koj xaiv tshem tawm ua ntej xaus ntawm daim ntawv cog lus 12 lub hlis (tsis suav nrog raws li tau muab nyob rau hauv nqe 17) thiab koj tau muaj kev thov, koj yuav tsum tau them rau qhov sib txawv ntawm tus nqi ntawm ib qho kev pabcuam uas tau txais tsawg dua cov nyiaj uas twb tau them hauv koj daim ntawv cog lus.

  2. Yog tias cov nyiaj them poob lig rau cov phiaj xwm Home Service Plus, cov kev saib xyuas, thiab/lossis cov khoom siv yuav los ntawm CenterPoint Energy, CenterPoint Energy yuav xav kom them tam sim ntawd ntau dua ntawm tag nrho cov nyiaj koj tshuav raws li cov nqe lus ntawm daim ntawv cog lus no lossis them tam sim ntawd tus nqi ntawm tag nrho cov kev pabcuam muab rau koj, rho tawm cov nyiaj them los ntawm koj rau CenterPoint Energy uas tau teem tseg rau txoj kev npaj no. Ntxiv mus, yog tias koj tus as khauj Hluav Taws Xob Hluav Taws Xob nce mus txog 120 hnub dhau los, CenterPoint Energy yuav tshem tawm koj lub phiaj xwm hluav taws xob. Koj tseem muaj lub luag haujlwm rau tus nqi tshuav thaum hnub tshem tawm raws li tau teev tseg saum toj no. Yog tias koj them qhov tshuav rau tag nrho cov phiaj xwm Home Service Plus hauv lub sijhawm 12-lub hlis, tag nrho cov ntawv cog lus Home Service Plus yuav rov qab ua dua.

  3. CenterPoint Energy yuav ua cov kev hloov pauv tseem ceeb rau daim ntawv cog lus no thaum lub sijhawm 12-lub hlis ntawm daim ntawv cog lus no. Yog tias CenterPoint Energy ua qhov kev hloov pauv tseem ceeb li no, nws yuav muab koj ntawv ceeb toom ua ntej txog qhov kev hloov pauv. Lub sijhawm ntawd, koj yuav muaj sijhawm los thim daim ntawv cog lus no, yog tias koj xav tau, los ntawm kev muab daim ntawv ceeb toom txog kev txiav tawm rau CenterPoint Energy tsis pub dhau 30 (30) hnub tom qab tau txais daim ntawv ceeb toom no los ntawm kev hu rau 1-800-247-0638. Cov lus tam sim no, cov xwm txheej, thiab tus nqi muaj nyob online ntawm CenterPointEnergy.com/HSPRepairPlans lossis hu rau 1-800-247-0638.


Kev Lav Phib Xaub:

  1. Lub Phiaj Xwm Hluav Taws Xob tsis them rau kev puas tsuaj los ntawm lwm yam uas tsis yog qhov tseeb tias muaj hluav taws xob, suav nrog cov hauv qab no: Kev hnav thiab tsim kua muag lossis tsis saib xyuas kev siv, kev puas tsuaj tshwm sim rau qhov kev kub ntxhov hluav taws xob tshwm sim sab nraud ntawm koj Lub Phiaj Xwm Hluav Taws Xob, kev puas tsuaj rau cov khoom hluav taws xob uas koj tsis yog tus tswv lossis tsis nyob ntawm qhov chaw nyob npog thaum lub sijhawm hluav taws xob, kev puas tsuaj them rau hauv cov chaw tsim khoom lossis kev pabcuam warranty, ib qho kev pov hwm lossis lwm yam kev npaj kho tsev lossis lav, lossis kev puas tsuaj rau cov khoom uas tau hloov kho lossis kho kom haum thiab/los yog hloov tsis tau yooj yim.

  2. Kev Tsis Lees Paub Txog Kev Lav Phländer: CENTERPOINT TSIS MUAJ KEV LEES PAUB LOSSIS KEV SAWV CEV TSIS PUB DUA NTAWM COV LUS THIAB COV XWM TXHEEJ NO. CENTERPOINT TSIS LEES PAUB TXHUA YAM KEV LAV PHIB XAUB NROG RAU KEV LEES PAUB NTAWM KEV UA LAG LUAM THIAB KEV HAUM RAU IB LUB HOM PHIAJ.

  3. Kev Txwv Kev Lav Phib Xaub: TSIS MUAJ IB QHO XWM TXHEEJ TWG YUAV TSUM CENTERPOINT LAV RAU KOJ LOSSIS RAU LWM TUS NEEG SAB NRAUD RAU TXHUA YAM KEV PUAS TSUAJ TSIS NCAJ QHA, XWM TXHEEJ, TSHWJ XEEB, TSHWM SIM, KEV RAU TXIM LOSSIS KEV PUAS TSUAJ (SUAV NROG TSIS MUAJ KEV TXWV COV TXIAJ NTSIG POOB, POOB NYIAJ KHAWS CIA, LOSSIS POOB KEV LAG LUAM) TSHWM SIM LOS NTAWM LOSSIS CUAM TSHUAM NROG KEV UA HAUJLWM UA NYOB RAU HAUV DAIM NTAWV COG LUS KEV PABCUAM HAUV TSEV NTXIV®. THAUM MUAJ KEV LIAM TIAS CENTERPOINT UA TXHAUM DAIM NTAWV COG LUS NO, QHOV KEV POM ZOO YUAV TSUM TXWV RAU KEV KHO THIAB/LOSSIS HLOOV COV HAUJLWM UA LOS NTAWM CENTERPOINT RAU TUS NEEG SIV. NYOB RAU HAUV TSIS MUAJ IB QHO XWM TXHEEJ YUAV TSUM TAU TSO CAI RAU KEV PUAS TSUAJ NYIAJ TXIAG, TAB SIS YOG TIAS TSO CAI, COV KEV PUAS TSUAJ YUAV TSUM RAUG TXWV RAU COV NYIAJ THEM LOS NTAWM TUS NEEG SIV KHOOM RAU CENTERPOINT THAUM LUB SIJ HAWM TAM SIM NO NTAWM DAIM NTAWV COG LUS.

  4. Qhov Chaw thiab Txoj Cai Tswj Cai: TXHUA QHOV KEV THOV UAS TAU UA RAWS LI DAIM NTAWV COG LUS NO YUAV TSUM RAUG COJ MUS RAU HAUV LUB XEEV COV TSEV HAIJ PHAUB HAUV MINNESOTA THIAB YUAV TSUM DAWS RAWS LI TXOJ CAI HAUV XEEV MINNESOTA YAM TSIS MUAJ KEV TSIS SIB HAUM XEEB NTAWM COV KEV CAI LIJ CHOJ.​​​​​​​​​​​​​​​​